IT Support Engineer III (Network Specialist)
Location: Atlanta, GA
Job Type: Full time
Company: K2 Staffing
Salary: $
Category: IT - Help Desk Support
Job Description Apply Now
IT Support Engineer III (Network Specialist) – Atlanta, GA – Full-time
Are you an experienced IT professional with a passion for networking, server administration, and technical client support? Our client, a recognized leader in IT solutions, is seeking an IT Support Engineer III (Network Specialist) to join their dynamic team in Atlanta, GA. This full-time opportunity is ideal for candidates who possess advanced technical expertise, outstanding communication skills, and a talent for building effective technology solutions tailored to business needs. If you are driven to provide exceptional IT support while contributing to innovative projects, this role presents an exciting pathway for your career.
As an IT Support Engineer III (Network Specialist), you will play a pivotal role in collaborating with cross-functional teams, supporting sales processes, and delivering pre- and post-sales technical consultation. Your responsibilities will include the deployment and management of Windows Servers, Active Directory, and Exchange Server environments, as well as the design and implementation of secure and scalable network infrastructures. You will have the opportunity to work directly with clients, ensuring their technical requirements are met and exceeded, while helping to optimize and maintain core network software and hardware systems. This position offers the chance to engage in challenging work, pursue ongoing training, and contribute to a positive and growth-oriented workplace in Atlanta, GA.
IT Support Engineer III (Network Specialist) - Summary- Lead advanced IT projects focused on network design, server deployment, and technical client support.
- Serve as a trusted technical advisor to clients, providing insights and solutions that address their unique business and technology needs.
- Engage in collaborative teamwork to enhance IT infrastructure, security, and operational efficiency.
- Work in a supportive environment with opportunities for professional development and career advancement.
- Partner with sales teams to offer pre- and post-sales technical assistance, including discovery meetings, site visits, and technical presentations.
- Deploy, manage, and optimize Windows Server and Active Directory environments.
- Design, implement, and secure Local Area Networks (LANs) and network infrastructure.
- Monitor and maintain network security standards, performing proactive risk assessments and updates.
- Administer and maintain Microsoft Exchange Server environments.
- Configure and deploy file servers, cloud-based computing solutions, and VOIP systems.
- Troubleshoot complex network infrastructure issues, providing timely resolutions for escalated service requests.
- Oversee new user onboarding processes and manage associated technical requirements.
- Utilize remote monitoring and management (RMM) tools to track system performance and respond to alerts as needed.
- Document technical solutions, proposals, and implementation plans for client-facing projects.
- Competitive compensation package commensurate with experience and expertise.
- Opportunities for career advancement within a respected IT solutions provider.
- Comprehensive training and ongoing professional development resources.
- Supportive and collaborative work environment in Atlanta, GA.
- Minimum of 4 years of hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers, workstations, Exchange Server, and Active Directory.
- At least 3 years of experience in a client-facing environment, such as sales engineering or technical consulting.
- Exceptional verbal and written communication skills, with the ability to discuss business and technical topics effectively with clients.
- Strong organizational skills, time-management abilities, and attention to detail.
- Experience in writing technical proposals and implementing IT solutions to fulfill business objectives.
- Demonstrated reliability, professionalism, and ability to work collaboratively within a team.
- Proficiency with business productivity systems and a strong understanding of modern IT technologies.
- Experience with RMM (remote monitoring and management) tools is a plus.
- Sales training experience is advantageous.
- Previous work in a Managed Service Provider (MSP) environment is highly valued.
- Holds industry certifications such as CompTIA Network+ or CompTIA Security+.
- Possesses Microsoft certifications including MCSA, MCSE, or MCITP.
- Has Cisco credentials such as CCNA or CCIE.
- Exhibits a proactive, solutions-oriented mindset and delivers extraordinary customer service.
- Thrives in a fast-paced, client-focused IT environment in Atlanta, GA.
- The IT Support Engineer III (Network Specialist) role provides exposure to diverse IT environments, giving you the chance to expand your professional skillset.
- This is a full-time position with a forward-thinking company dedicated to technological innovation and client satisfaction.
- Employees benefit from a culture of learning, mentoring, and personal growth.
- Working in Atlanta, GA, provides access to a vibrant business community and numerous professional opportunities.
If you are ready to take the next step in your IT career, apply today for the IT Support Engineer III (Network Specialist) position by clicking the application button. Join a team where your expertise is valued and your professional growth is supported.