IT Service Technician
Location: Peachtree Corners, GA
Job Type: Temp to Hire
Company: TRC Talent Solutions
Salary: $16.75 - $17.00 Per Hour
Category: Manufacturing
Job Description Apply Now
The IT Service Technician plays a crucial role in supporting device testing, repair, and configuration for clients with a focus on technology solutions. This position is designed for individuals who are passionate about ensuring technology hardware, such as computers, laptops, and related devices, are maintained to the highest standards. As an IT Service Technician working full-time, you will contribute significantly to minimizing downtime, maintaining service quality, and supporting efficient device processing within a dynamic work environment. The role offers opportunities for technical growth and continuous learning as you work alongside experienced professionals dedicated to delivering top-tier technical support and repair services.
As an IT Service Technician, your primary responsibility will be to identify, troubleshoot, and resolve issues with various technology devices. You will be instrumental in diagnosing problems related to performance, software malfunctions, and hardware failures. This hands-on role requires a detail-oriented individual who thrives in a fast-paced setting, enjoys technical challenges, and seeks to deliver high-quality service to both internal teams and end-users. The IT Service Technician position emphasizes a commitment to process improvement, teamwork, and strict adherence to safety protocols. Working in this capacity allows you to directly impact device reliability and the overall satisfaction of customers and users relying on technology solutions.
Joining the team as an IT Service Technician provides a unique opportunity to work with a variety of technology products, including both legacy and current hardware. Your daily tasks will involve not only technical troubleshooting but also collaboration with project leads, communication with end-users, and participation in process optimization initiatives. This role is well-suited for individuals seeking to build their skills in electronics repair, IT support, and device configuration, while being part of an organization that values innovation, problem-solving, and quality service delivery.
IT Service Technician - Summary- Hands-on technical role specializing in device testing, repair, and configuration for a technology-focused client base.
- Focus on maintaining service quality and minimizing device downtime through effective troubleshooting and repair.
- Opportunities to work with a wide range of hardware and software in a collaborative, process-driven environment.
- Full-time employment with access to continuous learning and skill development in the IT service field.
- Diagnose and identify issues with computers, laptops, and related hardware, addressing both performance and malfunctions.
- Repair or replace malfunctioning hardware components such as hard drives, memory, screens, and power supplies.
- Perform hardware upgrades, including adding RAM or upgrading processors, to enhance device performance.
- Install, configure, and update operating systems, drivers, and applications for optimal device functionality.
- Troubleshoot and resolve software-related issues ensuring devices are running efficiently.
- Inspect incoming devices for damage or defects prior to initiating repairs.
- Document repair issues, maintain detailed records, and communicate findings to project leads.
- Provide technical support and troubleshooting assistance to customers and end-users post-repair.
- Repackage and label repaired devices accurately for shipment.
- Participate in and support continuous improvement initiatives and adhere to established process guidelines.
- Follow all safety and operational protocols while handling devices and tools.
- Competitive hourly compensation commensurate with experience and industry standards for IT Service Technicians.
- Eligible for company-sponsored benefits including health insurance, paid time off, and professional development opportunities.
- Access to resources for continuous learning and career advancement within the technology services sector.
- Prior experience in electronics repair, IT service, or technical support is preferred.
- Proficiency in handling computers, handheld devices, and various hardware and software platforms.
- Strong attention to detail and ability to meticulously follow technical procedures and documentation standards.
- Excellent communication skills and the ability to work collaboratively within a team setting.
- Soldering experience is considered advantageous but not required.
- Minimum educational requirement: High school diploma or equivalent; technical certifications are a plus.
- Physical ability to sit or stand for extended periods, manage small parts and tools with precision, and lift up to 30 lbs as needed.
- Demonstrated commitment to safety and compliance with operational guidelines.
- Technically skilled and detail-oriented, with a passion for troubleshooting and resolving hardware and software issues.
- Comfortable working in a fast-paced technology repair environment and adapting to evolving processes.
- Effective communicator who can document issues clearly and collaborate across teams.
- Motivated to learn new skills and contribute to process improvements within the organization.
- Values the importance of providing excellent service to both team members and end-users.
- This IT Service Technician position is a full-time opportunity for those interested in advancing their technical expertise in device repair and configuration.
- Working in this role provides exposure to a broad range of technology, supporting both professional growth and skill diversification.
- The organization is committed to fostering an inclusive and diverse workplace environment.
- Applicants must be able to comply with all safety and operational standards required by the company.
- Apply now by clicking the job application button to become part of a team dedicated to delivering quality technology service and support.