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IT Deployment Technician
Location: Philadelphia, PA
Job Type: Contract
Company: IDR
Category: End User Support / Helpdesk
The role of IT Deployment Technician provides an essential foundation for organizations undergoing critical operating system upgrades, specifically those transitioning from Windows 10 to Windows 11. As an IT Deployment Technician, you will play a pivotal role in ensuring a seamless and efficient deployment process across multiple departments, with a focus on minimizing disruption to business operations. This opportunity is suited for candidates who possess a keen attention to detail, technical proficiency in Microsoft operating systems, and a strong commitment to supporting end-users throughout the upgrade process. This position requires travel to various client sites, offering the chance to engage directly with both clinical and administrative staff and to build relationships within a dynamic workplace setting. If you are ready to advance your career and contribute to a progressive team, we encourage you to apply by clicking the application button.
As an IT Deployment Technician, your primary responsibilities will include performing hands-on upgrades of Windows 10 systems to Windows 11. Utilizing tools such as SCCM (System Center Configuration Manager), you will execute and monitor deployment scripts, ensure each system meets post-deployment functionality standards, and troubleshoot any issues that arise during or after the upgrade. You will work closely with various departments to coordinate upgrade schedules that limit the impact on daily operations, particularly in healthcare and administrative environments. Documentation and reporting are critical components of this role, as you will be expected to maintain detailed records of upgrade statuses and recurring technical issues.
This position is ideal for individuals with at least one year of experience in IT support, systems deployment, or a related field. A foundational understanding of Windows operating systems, especially Windows 10 and 11, as well as direct experience with software or OS deployment using SCCM, are essential. Prior exposure to healthcare environments or HIPAA-compliant facilities is highly valued, as is the ability to coordinate technical projects in environments where uptime and confidentiality are paramount. A valid driver’s license and access to a reliable vehicle are required to support travel needs associated with this role.
The IT Deployment Technician position offers a competitive compensation package, comprehensive benefits—including medical, dental, and vision insurance—and the chance to join a well-established organization with a collaborative and supportive culture. The company is recognized for its strong industry presence and commitment to professional development, offering opportunities for growth and advancement within the IT deployment field.
Working in the Greater Philadelphia area provides the added benefit of engaging with a diverse range of facilities and professionals, contributing to both personal and professional growth. The organization values inclusivity and diversity, ensuring equal opportunities for all applicants. If you are seeking an engaging and rewarding career path where your technical skills and dedication will be recognized, this is the perfect opportunity to take the next step by submitting your application today.
IT Deployment Technician - Summary
- Key role in facilitating large-scale Windows operating system upgrades.
- Hands-on deployment and post-upgrade validation for Windows 10 to Windows 11 transitions.
- Opportunities to work across clinical and administrative departments in a dynamic environment.
- Travel required to various sites within the region, supporting organization-wide technology initiatives.
Duties & Responsibilities
- Upgrade Windows 10 systems to Windows 11 through in-person deployment activities.
- Execute and monitor SCCM deployment scripts to ensure successful operating system upgrades.
- Validate each system post-deployment to confirm full functionality and address any technical issues.
- Coordinate closely with staff to schedule upgrades that minimize workflow disruptions.
- Troubleshoot and resolve deployment-related issues, escalating when necessary.
- Document upgrade progress, maintain records, and report recurring technical challenges.
Salary & Benefits
- Competitive compensation package aligned with industry standards for IT deployment roles.
- Comprehensive health benefits including medical, dental, and vision insurance.
- Employee Stock Ownership Program and life insurance coverage.
- Opportunities for growth and advancement within a reputable organization.
- Supportive, team-oriented workplace culture.
Qualifications & Requirements
- Minimum 1 year of experience in IT support, system deployment, or similar field.
- Hands-on experience with SCCM for software or operating system deployment.
- Foundational knowledge of Windows operating systems (Windows 10 and Windows 11).
- Previous experience in healthcare or HIPAA-compliant settings preferred.
- Valid driver’s license and reliable vehicle required for travel between client sites.
Ideal Candidate Snapshot
- Detail-oriented and proactive problem-solver with strong organizational skills.
- Effective communicator, able to collaborate with technical and non-technical staff.
- Adaptable, with the ability to manage multiple priorities and shifting schedules.
- Committed to delivering high-quality service and technical support.
- Interested in ongoing learning and professional development within IT deployment.
Other Relevant Information
- Join a team with over 25 years of proven industry experience and national recognition for excellence.
- Organization has received ClearlyRated’s Best of Staffing® Client and Talent Award eleven years running.
- Dedicated engagement managers provide ongoing support for your career success.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
- Ready to make a difference? Click the application button to take the next step in your IT deployment career!