IT Deployment Technician
Location: Philadelphia, PA
Job Type: Contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
The IT Deployment Technician role is an excellent opportunity for motivated professionals with a background in IT support and systems deployment, especially those skilled in Windows operating systems and SCCM (System Center Configuration Manager). As an IT Deployment Technician, you will play a critical role in upgrading the organization’s infrastructure by performing essential deployments and upgrades across multiple departments. This position offers the chance to work in a team-oriented, collaborative environment where your technical skills and attention to detail will contribute to the success of large-scale projects. This role is based in the Greater Philadelphia area, providing an opportunity to interact with a dynamic community and diverse range of end users. If you are authorized to work in the United States without visa sponsorship and are passionate about IT deployment, this is a chance to further your career with an industry-leading employer.
IT Deployment Technician - SummaryAs an IT Deployment Technician, you will be responsible for executing hands-on upgrades of Windows 10 systems to Windows 11, ensuring a smooth transition with minimal disruption to users. The position requires traveling to various client sites, predominantly within the Greater Philadelphia area, making adaptability and excellent communication skills essential. You will utilize SCCM to run and monitor deployment scripts, validate system functionality post-deployment, and coordinate with staff to efficiently schedule and execute upgrades. The IT Deployment Technician role is ideal for candidates with at least one year of IT support or systems deployment experience, particularly those familiar with healthcare environments and HIPAA compliance.
Duties & Responsibilities- Perform in-person upgrades of Windows 10 systems to Windows 11 across various departments and facilities.
- Utilize SCCM to run, monitor, and troubleshoot deployment scripts, ensuring the successful upgrade of each device.
- Validate the functionality of each system post-deployment before moving on to the next device, ensuring a seamless transition for all users.
- Coordinate with clinical and administrative staff to schedule upgrades with minimal disruption to daily operations.
- Troubleshoot and resolve basic technical issues that may arise during or after deployment.
- Document the status of each upgrade, maintain accurate records, and report any recurring issues to the IT management team.
- Competitive compensation package aligned with industry standards for IT deployment professionals.
- Comprehensive benefits including medical, dental, vision, and life insurance.
- Participation in an employee stock ownership program (ESOP), contributing to long-term financial growth.
- Access to a dedicated Engagement Manager focused on your career development and success.
- Opportunities for professional growth within a highly respected and expanding organization.
- Work within a supportive, close-knit, and team-oriented work culture.
- Recognition by ClearlyRated’s Best of Staffing® Client and Talent Award for multiple consecutive years.
- Minimum of 1 year experience in IT support, systems deployment, or a related technical field.
- Demonstrated hands-on experience using SCCM for software or operating system deployment.
- Solid understanding of Windows operating systems, particularly Windows 10 and Windows 11.
- Ability to travel to various client sites within the Greater Philadelphia area as required by project demands.
- Experience working in healthcare environments or HIPAA-compliant facilities is highly valued.
- Valid driver’s license and reliable, functional vehicle to accommodate travel requirements.
- Technically proficient in system upgrades, software deployment, and troubleshooting.
- Experienced with SCCM and Windows operating systems in a professional setting.
- Proactive communicator who can coordinate upgrades with both clinical and administrative staff.
- Flexible and adaptable, able to manage multiple deployments while maintaining attention to detail.
- Comfortable working independently in the field and as part of a cohesive team.
- Demonstrates reliability, professionalism, and a commitment to excellence.
- Possesses a customer-centric attitude with the ability to minimize disruptions during upgrades.
- This position is open to all qualified applicants authorized to work in the United States without sponsorship; visa sponsorship is not available.
- Travel throughout the Greater Philadelphia area is a core part of the role.
- The organization has a proven track record of industry leadership, with over 25 years of experience.
- Employees benefit from comprehensive health and wellness packages, employee ownership opportunities, and personalized career support from a dedicated Engagement Manager.
- Interested candidates are encouraged to apply by clicking the job application button to take the next step in their IT deployment career journey.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.