IT Business Relationship Manager (IT BRM)
Location: Fort Worth, TX
Job Type: Contract
Company: IDR
Category: Procurement/ Supply Chain
Job Description Apply Now
The IT Business Relationship Manager (IT BRM) position is a vital role responsible for bridging the gap between IT operations and business needs. This role is designed for professionals who possess a solid background in IT service management, business process improvement, and supply chain technology support. The IT BRM works collaboratively with internal IT teams and external service providers to ensure the delivery, orchestration, and continuous improvement of technology services, specifically supporting ERP and local application landscapes.
In this IT Business Relationship Manager position, you will be tasked with contributing to seamless IT operations across supply chain functions, including supporting both US and Canadian business units. The ideal candidate for this role will be well-versed in ERP systems, particularly Oracle Cloud, and have direct experience with Warehouse Management Systems (WMS) and integration platforms. Working in a dynamic and team-oriented environment, you will play an instrumental role in aligning technology outcomes with broader business objectives while ensuring operational stability and efficiency.
This IT Business Relationship Manager (IT BRM) opportunity offers a collaborative environment where your technical expertise and business acumen will be utilized to drive meaningful results. As part of the team, you will have the chance to further develop your professional skillset, contribute to process enhancements, and support a culture of continuous improvement. If you have a passion for optimizing IT operations, facilitating effective business relationships, and leveraging cutting-edge technology solutions, we encourage you to apply by clicking the job application button.
IT Business Relationship Manager (IT BRM) - Summary- Acts as a key liaison between IT and business units, focusing on supply chain IT operations.
- Supports the delivery and continuous improvement of ERP and local applications.
- Collaborates with internal IT teams and external service providers to ensure technology outcomes align with business goals.
- Drives stability and operational excellence within a fast-paced, team-oriented culture.
- Partner with business stakeholders to understand supply chain processes and translate requirements into IT solutions.
- Oversee the orchestration and delivery of services within the ERP and local application ecosystem.
- Monitor and optimize IT operations, ensuring minimal disruption and maximum efficiency.
- Coordinate with service providers to support middleware and integration platforms such as Boomi, Oracle Integration Cloud (OIC), EDI, and APIs.
- Utilize IT service management tools, such as ServiceNow, to manage incidents, requests, and changes.
- Facilitate continuous process improvement initiatives in IT service delivery.
- Maintain compliance with organizational and regulatory requirements related to IT operations.
- Competitive compensation package aligned with industry standards for IT Business Relationship Manager roles.
- Comprehensive benefits package including medical, vision, dental, and life insurance.
- Employee Stock Ownership Program for long-term financial growth.
- Access to a dedicated engagement manager committed to supporting your success and career development.
- Opportunities to join a recognized, industry-leading organization with a strong reputation for team-oriented culture and employee engagement.
- Recognition as a ClearlyRated Best of Staffing® Client and Talent Award winner for multiple consecutive years.
- Minimum four (4) years of experience in IT operations and business management.
- At least two (2) years of experience working in IT service management within a cloud ERP environment, especially Oracle Cloud.
- Prior experience in a Warehouse Management System (WMS) environment is highly desirable.
- Proficiency with middleware and integration platforms such as Boomi, Oracle Integration Cloud (OIC), EDI, and APIs.
- Experience with IT service management tools like ServiceNow or equivalent platforms.
- Strong communication, problem-solving, and stakeholder management skills.
- Proactive, analytical, and detail-oriented IT professional with a proven track record in business relationship management and IT operations.
- Capable of managing multiple priorities in a dynamic team environment.
- Effective communicator who can translate complex IT concepts into business-relevant language.
- Committed to continuous process improvement and operational excellence.
- Adaptable and eager to learn new technologies and support organizational growth.
- Joining the IT Business Relationship Manager (IT BRM) team provides a unique opportunity to work with a reputable organization known for its dedication to employee development and operational excellence.
- This role offers the chance to make a meaningful impact on business outcomes and IT service delivery.
- Enjoy the benefits of working in an area known for its business growth and supportive community environment.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
Ready to take the next step in your IT career? Click the job application button to apply for the IT Business Relationship Manager (IT BRM) role today and join a team dedicated to innovation, excellence, and professional growth.