Insurance Telemarketing Representative
Location: Elkridge, MD
Job Type: fulltime
Company: Mary Crow - State Farm Insurance
Salary: $39000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Are you seeking a rewarding position where you can utilize your communication skills and make a positive impact in the insurance industry? We are looking for a dedicated Insurance Telemarketing Representative to join our team. In this dynamic role, you will engage with prospective clients who have expressed interest in insurance products, introduce them to our offerings, and seamlessly connect them with our experienced Agency Insurance Specialists. This position is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about helping others protect what matters most.
As an Insurance Telemarketing Representative, you will play a crucial role in our agency's growth. You will be responsible for initiating outbound calls to individuals who have requested more information about our insurance solutions. Effective communication, a positive attitude, and the ability to build rapport over the phone are essential for success in this position. Whether you are seeking a full-time or part-time opportunity, you will enjoy a flexible schedule and the chance to be part of a supportive, goal-oriented team environment.
Our team believes in providing outstanding service and guidance to clients, ensuring they fully understand their insurance coverage and options. We value integrity, professionalism, and a client-first approach in everything we do. As a valued member of our organization, you will receive comprehensive training to represent our agency and the insurance industry at the highest standard. In addition to a competitive base hourly wage, you will have access to bonus incentives and opportunities for career advancement within the agency.
In this role, you will be expected to make a high volume of calls daily, reaching out to potential clients, building relationships, and transferring qualified leads to our licensed Insurance Specialists. Your energy, motivation, and ability to connect with people are key to excelling in this position. You will have the chance to work in a collaborative office setting, surrounded by professionals who are dedicated to helping clients and supporting each other's success.
Our agency's mission is to help life go right for every client by being the good neighbor they can rely on. We take pride in offering insurance solutions that protect clients from unexpected risks and providing clarity and peace of mind when they need it most. We are committed to creating an inclusive workplace where all individuals are valued and empowered to succeed. If you are ready to take the next step in your career and contribute to a team that makes a difference, we encourage you to apply for the Insurance Telemarketing Representative position today by clicking the application button.
Insurance Telemarketing Representative - Summary- Serve as the first point of contact for prospective insurance clients via phone outreach.
- Introduce clients to our agency’s insurance solutions and connect them with licensed Insurance Specialists.
- Work in a supportive and professional team environment focused on growth and client satisfaction.
- Initiate outbound calls to individuals who have requested insurance information.
- Engage clients in meaningful conversations to understand their needs and provide initial guidance.
- Transfer qualified leads to licensed Insurance Specialists for in-depth consultations.
- Achieve daily call targets, typically making between 50-100 calls per shift.
- Maintain accurate records of customer interactions within the agency’s CRM system.
- Participate in ongoing training sessions to stay current with insurance products and compliance standards.
- Collaborate with team members to achieve agency goals and provide exceptional client service.
- Competitive base hourly pay with several bonus opportunities.
- Flexible scheduling options, including both full-time and part-time roles.
- Professional development and advancement opportunities within the agency.
- Engaging, supportive, and team-focused office culture.
- Comprehensive training to represent the insurance industry with integrity and professionalism.
- High school diploma or equivalent is required.
- Property and Casualty insurance license required.
- Life and Health insurance license required (or must be able to obtain upon hire).
- Strong verbal communication skills and ability to build rapport over the phone.
- High level of energy, motivation, and ability to meet daily performance goals.
- Energetic, outgoing, and enthusiastic about connecting with people by phone.
- Goal-oriented with a drive to succeed in a fast-paced environment.
- Team player committed to delivering excellent client service.
- Willingness to learn and grow within the insurance sector.
- Values professionalism, integrity, and ethical conduct.
- The Insurance Telemarketing Representative position offers a pathway to a long-term career in insurance sales and client service.
- Our agency is dedicated to helping clients protect their assets and understand their coverage, with a focus on transparency and trust.
- If you are passionate about making a difference and ready to join a reputable insurance agency, don’t miss this chance—apply now by clicking the job application button.
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.