Insurance Sales Support Specialist
Location: Fenton, MI
Job Type: fulltime
Company: Goosehead Insurance
Salary: $33000.0 - $45000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Sales Support Specialist – Full-Time in Fenton, MI
Join Puente Insurance Agency, a proud partner of Goosehead Insurance, as an Insurance Sales Support Specialist. Our agency is dedicated to offering clients a broad range of insurance options with superior coverage and competitive rates. By utilizing innovative technology, we deliver tailored insurance solutions from top-rated carriers, all underpinned by an industry-leading service platform. Our commitment to outstanding client support and customized insurance policies has established us as a trusted resource in the insurance sector.
As an Insurance Sales Support Specialist, you will play a pivotal role in supporting licensed producers through every stage of the sales and account management process. This is an exciting opportunity for individuals who have experience in insurance sales, customer service, or account management and are passionate about helping clients secure the best insurance coverage for their needs. Working full-time with our dynamic team in Fenton, MI, you will engage with clients, prepare quotes, and contribute to our agency's growth.
In this position, you will be an essential point of contact for clients, providing detailed information on personal lines insurance products such as auto, home, and renters insurance. Your responsibilities will include managing communications, preparing proposals, assisting with policy changes, and supporting billing and claims processes. You will also play a key role in identifying cross-selling and upselling opportunities, helping our agency achieve its performance goals. By maintaining accurate records in the CRM system and delivering exceptional customer service, you will directly impact client satisfaction and agency success.
We value team members who are organized, self-motivated, and thrive in a fast-paced work environment. If you are driven by results, eager to advance your career in the insurance industry, and enjoy working collaboratively, this full-time position is an ideal match for your skills and ambitions. Working out of Fenton, MI, you'll benefit from being part of a supportive team that values professional development and career progression.
Insurance Sales Support Specialist - Summary- Support licensed insurance agents with sales, renewals, and client relationship management.
- Serve as a primary point of contact for clients, handling inquiries and providing policy information.
- Contribute to agency growth through client service excellence and proactive sales support.
- Work on-site in Fenton, MI, as a full-time team member committed to high standards of professionalism and customer care.
- Assist licensed insurance producers with new business sales and policy renewals.
- Manage inbound client calls, emails, and inquiries promptly and professionally.
- Provide clients with detailed information on personal lines insurance products, including auto, home, and renters insurance.
- Prepare accurate insurance quotes, comprehensive proposals, and policy presentations tailored to client needs.
- Maintain and update client records in the CRM system, ensuring data integrity and timely follow-ups.
- Assist clients with policy changes, billing questions, and claims support, delivering high-quality customer service at all times.
- Identify opportunities for upselling and cross-selling additional insurance products to existing clients.
- Track key sales metrics and contribute to achieving team performance goals.
- Perform administrative duties such as scheduling appointments and assisting with client follow-up communications.
- Competitive base pay structure with performance-based bonuses to reward your success and achievements.
- Comprehensive health insurance coverage to promote your well-being.
- Paid time off to support work-life balance and personal needs.
- Opportunities for career growth and ongoing professional development within the agency.
- Collaborative and supportive team environment, recognized for outstanding service in the insurance industry.
- Prior experience in insurance sales, customer service, or account management is required.
- Active Property & Casualty license is preferred, or willingness to obtain one promptly.
- High school diploma or equivalent required; a degree in business or marketing is advantageous.
- Exceptional communication and interpersonal skills, with a focus on client satisfaction.
- Proficiency with Microsoft Office and CRM systems such as Salesforce is desirable.
- Strong organizational skills and meticulous attention to detail are essential for managing multiple tasks effectively.
- Self-motivated, adaptable, and able to excel in a dynamic, team-oriented environment.
- Energetic and passionate about providing high-quality service and support to insurance clients.
- Proactive in identifying solutions and seizing opportunities for agency growth.
- Committed to professional integrity, accuracy, and continuous learning.
- Enjoys collaborating with a team and contributing to a positive workplace culture.
- Puesto Insurance Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Fenton, MI, is a welcoming community that offers a supportive environment for professionals seeking career growth in the insurance industry.
- If you are motivated to advance your career as an Insurance Sales Support Specialist with our agency, we encourage you to apply by clicking the job application button and submitting your resume and cover letter outlining your relevant experience.
Take the next step in your insurance career with Puente Insurance Agency and Goosehead Insurance. Apply today and become part of a leading team dedicated to exceptional client service and professional success.