Insurance Office Manager (P&C Licensed)
Location: FAIRLAWN, OH
Job Type: fulltime
Company: Chad Sokolowski - State Farm Agency
Salary: $35000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
The role of Insurance Office Manager (P&C Licensed) is a vital leadership position within an insurance agency office, blending operational oversight with direct engagement in insurance sales and client service. This full-time role offers an excellent opportunity for experienced, licensed insurance professionals to manage office operations, lead a team, and ensure excellent client service. The position requires an active Property and Casualty (P&C) insurance license, and experience in office management within the insurance industry is highly valued.
As an Insurance Office Manager (P&C Licensed), you will manage the daily operations of the office, supervise staff, and ensure that all processes and procedures are followed. You will also be responsible for fostering a productive, organized, and client-focused environment, supporting staff development, and driving the agency’s growth through sales initiatives. Direct interaction with clients is a key aspect of the job, requiring excellent communication and problem-solving skills.
This position offers the chance to work for an independent contractor agent representing a well-known insurance brand. The Insurance Office Manager (P&C Licensed) will play a critical role in the success of the agency by ensuring compliance, maintaining high service standards, and supporting ongoing staff training and development. If you have a passion for leadership, customer service, and the insurance industry, this is a rewarding opportunity to advance your career in a professional office environment.
Insurance Office Manager (P&C Licensed) - Summary- Lead and oversee the daily operations of an insurance agency office.
- Supervise and mentor a team of insurance professionals.
- Ensure compliance with regulatory requirements and company procedures.
- Engage directly with clients to provide outstanding customer service and support business growth.
- Maintain accurate records and documentation for all office and client activities.
- Manage the daily operations of the insurance office, ensuring efficiency and organization.
- Supervise, train, and motivate staff members to achieve agency goals and foster a collaborative work environment.
- Develop and implement office procedures, ensuring adherence by all team members.
- Address and resolve routine and non-routine operational issues, taking corrective actions as needed.
- Handle administrative functions such as managing budgets, payroll, daily deposits, and bookkeeping, especially in smaller agency settings.
- Drive sales and marketing efforts by generating leads, scheduling client appointments, conducting needs-based interviews, and promoting a range of insurance products including auto, home, life, health, and business insurance.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to policy changes, coverage, billing, and claims.
- Build and maintain strong customer relationships, providing follow-up and ongoing client education to ensure their insurance needs are met.
- Ensure strict compliance with all applicable insurance regulations and company standards.
- Prepare and process insurance forms, applications, and maintain thorough client records.
- Competitive compensation package based on experience and qualifications.
- Eligibility for performance-based incentives and bonuses.
- Comprehensive benefits package typically includes health insurance, paid time off, and retirement plan options.
- Opportunities for professional growth and advancement within the agency.
- Active Property & Casualty (P&C) insurance license required; Life & Health license preferred or must be obtainable within a specified timeframe.
- Previous experience in insurance office management or supervisory roles is essential.
- Strong track record in customer service and sales within the insurance industry.
- Excellent leadership, communication, organizational, and problem-solving abilities.
- Proficiency in Windows-based computer applications and office technology.
- Familiarity with insurance agency systems, particularly those used by major carriers, is highly advantageous.
- Demonstrates effective team leadership and staff development skills.
- Highly organized and detail-oriented, ensuring accuracy in documentation and operational processes.
- Proactive in identifying and resolving operational challenges.
- Strong client relationship management and communication abilities.
- Motivated to drive agency growth through sales and marketing initiatives.
- Adaptable to changing environments with a positive, solutions-oriented attitude.
- Committed to continuous learning and professional growth within the insurance field.
- This role is with an independent contractor agent representing a nationally recognized insurance brand.
- Employment is contingent upon successful completion of applicable licensing requirements and training programs.
- Employees of independent contractor agents are not employees of the parent insurance company.
- The agency fosters a supportive, professional work environment focused on client satisfaction and staff development.
- Located in a vibrant community, the agency offers a great setting for professionals seeking career advancement.
Ready to take the next step in your insurance career? Apply today by clicking the application button and join a dedicated team committed to delivering outstanding client service and agency success.
EEO Statement: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.