Insurance Office Manager (P&C Licensed)
Location: BRYN MAWR, PA
Job Type: fulltime
Company: Jim D'Angelo - State Farm Agency
Salary: $60000.0 - $75000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Office Manager (P&C Licensed) plays a pivotal role in ensuring the seamless daily operations and overall success of an insurance agency. As a licensed professional specializing in property and casualty insurance, the Insurance Office Manager (P&C Licensed) is responsible for balancing leadership, administrative management, and direct client service. This full-time, in-office position is ideal for individuals who thrive in a dynamic insurance environment and possess a strong track record in office administration and team management within the insurance industry.
In this role, the Insurance Office Manager (P&C Licensed) oversees all aspects of office management, ensuring that workflows are efficient, team members are supported, and customers receive top-tier service. This position requires a proactive, organized, and solutions-oriented individual who is comfortable with both operational responsibilities and fostering business growth. The Insurance Office Manager (P&C Licensed) collaborates closely with staff to maintain compliance, drive sales, and uphold the agency’s commitment to client satisfaction.
Working for an independent insurance agent offers the opportunity to develop specialized knowledge and make a meaningful impact on both team performance and the client experience. The Insurance Office Manager (P&C Licensed) is expected to lead by example, ensuring that all agency operations adhere to regulatory standards and established procedures. This is a unique opportunity for experienced professionals to leverage their property and casualty expertise in a leadership capacity within a respected insurance agency.
Insurance Office Manager (P&C Licensed) - Summary- Full-time, in-office opportunity for a licensed property and casualty insurance professional.
- Key leadership position responsible for managing day-to-day office operations and supporting agency growth.
- Requires active property and casualty insurance license and experience in insurance office management.
- Ideal for candidates with strong organizational, leadership, and customer service skills.
- Oversee daily office operations ensuring efficiency, organization, and compliance with industry standards.
- Lead, train, mentor, and supervise team members to achieve business and customer service goals.
- Develop, implement, and enforce office procedures to maintain a productive work environment.
- Resolve both routine and complex issues in the office, taking corrective actions as needed.
- Manage administrative tasks such as budgets, daily deposits, payroll, and bookkeeping (as applicable).
- Drive sales initiatives by generating leads, scheduling appointments, conducting client interviews, and marketing insurance products such as auto, home, life, health, and business insurance.
- Provide exceptional customer service by responding to policy, coverage, billing, and claims inquiries.
- Build and maintain strong client relationships through proactive follow-ups and education about insurance options.
- Ensure all insurance activities, documentation, and communications are fully compliant with relevant regulations.
- Prepare accurate forms, applications, and meticulously maintain detailed client records.
- Competitive compensation package commensurate with experience and qualifications.
- Potential eligibility for agency-specific benefits and incentives, as offered by the independent agent.
- Opportunities for professional development and career advancement within the agency.
- Active Property & Casualty insurance license required; Life & Health license preferred or willingness to obtain.
- Demonstrated experience in insurance sales, customer service, and office management; State Farm system experience is highly valued.
- Strong leadership, communication, and organizational skills are essential.
- Proficiency in Windows computer applications and office technology is required.
- Ability to complete all licensing requirements and training programs as set by the agency and applicable regulations.
- Experienced insurance professional with a passion for leadership and client service.
- Proven ability to manage and motivate office staff in a fast-paced environment.
- Detail-oriented, adaptable, and proactive in problem-solving and decision-making.
- Excellent interpersonal skills with a focus on building long-term client relationships.
- Familiarity with insurance industry compliance and best practices.
- This position is with an independent contractor agent, not directly with any insurance carrier.
- Employees must successfully complete all applicable licensing and agency training requirements.
- Employment is within an independent agency, and employees are not considered employees of the parent insurance company.
- Enjoy the benefits of working in Bryn Mawr, PA, a vibrant community with access to resources and amenities that support professional growth.
Take the next step in your insurance career by applying for the Insurance Office Manager (P&C Licensed) position today. Click the job application button to submit your application and join a dedicated team committed to excellence in client service and office operations.