Insurance Office Manager (P&C/L&H Licensed)
Location: ELMHURST, IL
Job Type: fulltime
Company: Sharon Sullivan - State Farm Agency
Salary: $55000.0 - $65000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Office Manager (P&C/L&H Licensed) is a critical leadership role within a dynamic insurance agency environment. This position is responsible for overseeing daily office operations, supporting team productivity, and ensuring exceptional service for all clients. As an Insurance Office Manager (P&C/L&H Licensed), you will act as a bridge between the agency's business objectives and the needs of both customers and staff, helping to create a positive, efficient, and compliant office culture. This full-time opportunity is based in Elmhurst, IL, and offers the chance to make a significant impact on agency success while building your career within the insurance sector.
In this role, the Insurance Office Manager (P&C/L&H Licensed) will take ownership of office administration, policy adherence, and process improvement initiatives. You will empower the agency team by developing and implementing operational systems, ensuring the delivery of outstanding customer experiences, and promoting a comprehensive portfolio of insurance products and services. The Insurance Office Manager (P&C/L&H Licensed) is expected to maintain a high level of organization, professionalism, and attention to detail in every aspect of the job. The ability to collaborate, lead, and motivate a team is essential, as is the capability to troubleshoot and resolve operational challenges proactively.
Elmhurst, IL, is a vibrant community that supports a thriving business environment, offering professionals an excellent place to work and grow. The Insurance Office Manager (P&C/L&H Licensed) will benefit from the supportive atmosphere and opportunities for advancement available in this area.
If you are a detail-oriented insurance professional with strong leadership and communication skills, and you are eager to advance your career as an Insurance Office Manager (P&C/L&H Licensed), we encourage you to apply today by clicking the application button below.
Insurance Office Manager (P&C/L&H Licensed) - Summary- Lead and manage daily office operations within a licensed insurance agency setting
- Oversee policy implementation and ensure compliance with all regulatory standards
- Support agency growth by facilitating effective teamwork and delivering superior customer service
- Promote a full suite of insurance products, including Property & Casualty (P&C) and Life & Health (L&H)
- Act as a key point of contact for customers, staff, and agency management
- Implement, monitor, and refine office policies to support agency objectives and regulatory requirements
- Provide leadership, direction, and training to staff members to ensure high performance and professional development
- Manage customer inquiries, resolve issues efficiently, and ensure positive customer experiences at every touchpoint
- Facilitate accurate and timely processing of insurance applications, renewals, and claims
- Coordinate office workflow and support the agency owner with administrative and operational tasks
- Monitor and report on office performance, identifying opportunities for improvement and growth
- Maintain accurate records and documentation in line with company policies and industry regulations
- Foster a collaborative, inclusive, and productive work environment for all team members
- Competitive base pay commensurate with experience and licensure
- Paid time off, including personal and vacation days
- Opportunity to gain valuable experience in a reputable insurance agency
- Clear pathways for growth and advancement within the agency
- Active Property & Casualty (P&C) Insurance License required
- Active Life & Health (L&H) Insurance License required
- Proven experience in insurance sales and customer service
- Excellent written, verbal, and listening communication skills
- Demonstrated organizational skills and attention to detail
- Experience in managing or supporting customer service functions
- Proactive approach to problem-solving and operational challenges
- Ability to lead, motivate, and work collaboratively within a team environment
- Proficiency with Windows computer applications and office technology
- Track record of achieving goals in a fast-paced, deadline-driven setting
- Licensed in both Property & Casualty and Life & Health insurance
- Strong leader with a passion for team development and customer satisfaction
- Detail-oriented and highly organized multitasker
- Excellent interpersonal communicator, adept at problem-solving and conflict resolution
- Driven to succeed in a dynamic, goal-oriented office environment
- Full-time role based in Elmhurst, IL, within a respected insurance agency
- Supports ongoing professional development and advancement opportunities
- Promotes a collaborative, inclusive workplace culture
The Insurance Office Manager (P&C/L&H Licensed) is an excellent opportunity to take the next step in your insurance career. Apply now by clicking the job application button and join a professional team committed to delivering outstanding service and results.