Insurance Office Manager (Licensed)
Location: BLOOMFIELD HILLS, MI
Job Type: fulltime
Company: Brad Smith - State Farm Agency
Salary: $60000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Office Manager (Licensed) role is a pivotal position within a well-established insurance agency. As an Insurance Office Manager (Licensed), you will play a crucial part in driving the agency's operational efficiency, supporting both the team and the clients, and ensuring that all office activities align with the agency’s mission and standards of excellence. This full-time opportunity is ideal for individuals who hold active Property and Casualty insurance licenses and are committed to fostering a collaborative, customer-focused environment.
Working as an Insurance Office Manager (Licensed), you will be responsible for overseeing day-to-day office operations, implementing office policies, and maintaining a high level of customer service. Your leadership will help empower your team to achieve agency goals and deliver consistent, positive experiences for every client. This position requires excellent organizational and communication skills, as well as a proactive approach to problem-solving and team management. You will be expected to coordinate with staff to ensure all tasks are completed efficiently and in accordance with industry regulations.
The Insurance Office Manager (Licensed) role is ideal for professionals who are detail-oriented, trustworthy with confidential information, and able to manage multiple priorities in a fast-paced environment. Your ability to lead by example, motivate others, and maintain a well-organized office will have a direct impact on the agency’s reputation and success within the insurance sector. The position offers a dynamic work setting where collaboration, innovation, and a commitment to exceptional service are highly valued.
As an Insurance Office Manager (Licensed), you will also be involved in promoting insurance products and services, supporting marketing efforts, and educating clients about available insurance options. Your expertise in insurance, combined with strong interpersonal skills, will enable you to build lasting relationships with clients and contribute to the growth and stability of the agency. In addition to managing office operations, you will provide support in training staff, maintaining compliance with state and industry requirements, and ensuring that the office is fully equipped to meet client needs.
The agency provides a comprehensive compensation package, including a competitive base salary, opportunities for bonus and commission, and paid time off. This rewarding position is located in a vibrant community, offering a positive and professional work atmosphere. If you are motivated to succeed, possess the necessary qualifications, and are ready to take the next step in your insurance career, we encourage you to apply for the Insurance Office Manager (Licensed) position by clicking the application button below.
Insurance Office Manager (Licensed) - Summary- Oversees daily office operations within an insurance agency
- Ensures compliance with industry and state regulations
- Leads and supports the office team to achieve agency goals
- Provides outstanding customer service and builds client relationships
- Promotes and educates clients on insurance products and services
- Establish and maintain positive customer relationships, following up as needed
- Deliver prompt, accurate, and friendly customer service
- Utilize a needs-based review process to inform and educate clients about insurance options
- Implement and uphold office policies and procedures
- Maintain a well-organized and efficient office environment
- Support marketing and sales efforts for insurance products
- Train, motivate, and guide office staff to ensure high performance
- Handle confidential information with integrity and professionalism
- Coordinate with team members to complete tasks and achieve agency objectives
- Competitive base salary
- Opportunities for bonus and commission
- PTO (Paid Time Off) and vacation benefits
- Active Property and Casualty License (required)
- Life and Health License (must have or be able to obtain)
- Excellent written, verbal, and listening communication skills
- Strong organizational skills and attention to detail
- Prior customer service experience required
- Experience managing customer service or sales teams preferred
- Proactive problem-solving ability
- Team leadership and collaboration skills
- Proficiency with Windows computer applications
- Ability to thrive in a fast-paced environment
- Demonstrates integrity and trustworthiness with sensitive information
- Motivated to drive team results and agency growth
- Adaptable to shifting priorities and agency needs
- Committed to continuous improvement and professional development
- Strong sense of urgency and follow-through
- This is a full-time, in-office position within an independent insurance agency
- The position is not with State Farm Insurance Companies, but with an independent contractor agent
- Employees must complete all applicable licensing and training requirements
- All hiring is conducted by the independent contractor agent, not by State Farm Insurance Companies
If you are seeking a challenging and rewarding opportunity as an Insurance Office Manager (Licensed), and you meet the listed qualifications and requirements, we invite you to apply today. Take the next step in your insurance career by clicking the job application button below.