Insurance Office Manager
Location: Edison, NJ
Job Type: fulltime
Company: Jodi Schoenlank - State Farm
Salary: $45000.0 - $70000.0 per year
Category: Sales
Job Description Apply Now
The Insurance Office Manager plays a pivotal role in overseeing the daily operations of a busy insurance agency. As a licensed professional with a background in insurance office management, this position is ideal for motivated individuals seeking to combine leadership, client service, and business growth responsibilities. The Insurance Office Manager ensures the smooth functioning of the agency, guides staff performance, and maintains the highest standards of client service and regulatory compliance. This full-time opportunity offers a challenging and rewarding environment for candidates who are passionate about the insurance industry and dedicated to operational excellence.
Working as an Insurance Office Manager in Edison offers the chance to be part of a vibrant professional community, where you can develop your career while making a positive impact on clients' lives. The role requires an active Property and Casualty insurance license and a strong background in insurance office operations, with experience in client interaction, team management, and office administration. If you enjoy leading a team, optimizing office processes, and building lasting customer relationships, this position provides a dynamic platform for your skills and ambitions.
As the Insurance Office Manager, you will be responsible for managing staff, implementing office procedures, and ensuring efficient workflows. You will also play a key role in sales and marketing, developing leads, conducting client interviews, and promoting insurance products such as auto, home, life, and business insurance. Your expertise in customer service will be essential as you respond to inquiries about policy changes, billing, and claims, always striving to exceed customer expectations. Additionally, you will ensure compliance with industry regulations and maintain meticulous client documentation, supporting the agency's reputation for integrity and professionalism.
The ideal candidate for this Insurance Office Manager position is a skilled communicator and problem-solver, with a proven track record in insurance office settings. Strong leadership abilities are essential, as you will be responsible for motivating and supervising team members, conducting training sessions, and fostering a productive work environment. This position also involves handling budgeting, payroll, and bookkeeping tasks in smaller agencies, making organizational skills and attention to detail vital for success. Proficiency in computer applications and office technology is required to manage daily operations effectively.
This position is offered through an independent contractor agent and is not affiliated directly with State Farm Insurance Companies. Employees must complete all applicable licensing requirements and training programs. The agency values inclusivity and equal opportunity in its hiring practices, and all qualified candidates are encouraged to apply.
Insurance Office Manager - Summary- Oversees daily operations and staff management in an insurance office setting
- Combines leadership, administrative, and client service responsibilities
- Requires an active Property and Casualty insurance license
- Focuses on business growth, compliance, and client relationship management
- Based in a professional, supportive agency environment in Edison
- Supervise daily office operations to ensure efficiency and organization
- Manage, train, and motivate team members to achieve agency goals
- Establish, implement, and enforce office procedures and best practices
- Troubleshoot and resolve routine and complex office issues
- Handle budgeting, deposits, payroll, and bookkeeping (for smaller agencies)
- Develop leads and market a full range of insurance products (auto, home, life, business)
- Conduct needs-based client interviews and appointments
- Deliver prompt, accurate, and friendly customer service for policy changes, billing, and claims
- Build and maintain strong client relationships through proactive follow-up
- Ensure compliance with all industry regulations and standards
- Prepare and maintain detailed client forms and records
- Competitive salary structure based on experience and qualifications
- Comprehensive benefits package (details provided during interview process)
- Opportunities for professional growth and advancement within the agency
- Supportive team environment fostering career development
- Active Property & Casualty insurance license (required)
- Life & Health insurance license preferred or must be obtainable
- Prior customer service and sales experience required
- Previous management experience strongly preferred
- Experience with State Farm systems is a plus
- Excellent leadership, communication, and organizational skills
- Strong problem-solving abilities
- Proficiency in Windows computer applications and office technology
- Experienced in insurance office environments
- Proactive leader who motivates and guides teams
- Skilled in client relationship management and sales
- Detail-oriented with strong compliance and documentation habits
- Adaptable, organized, and capable of managing multiple tasks
- This position is with an independent contractor agent and not State Farm Insurance Companies
- Employees must fulfill all licensing and training program requirements
- All hiring decisions and employment conditions are set by the independent agent
- The agency is an equal opportunity employer and encourages all qualified candidates to apply
If you are ready to advance your career as an Insurance Office Manager and make a meaningful contribution to a thriving agency, we invite you to apply by clicking the job application button today. Take the next step in your professional journey and join a team dedicated to excellence in insurance services.