Insurance Customer Service Representative (P&C Licensed)
Location: AMARILLO, TX
Job Type: fulltime
Company: Jeff Bara - State Farm Agency
Salary: $40000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative (P&C Licensed) - Amarillo, TX (Full-time)
Are you an experienced and licensed insurance professional looking for a rewarding career in customer service? Our team is seeking a motivated and customer-focused Insurance Customer Service Representative (P&C Licensed) to provide exceptional support to our valued clients. This full-time position offers the opportunity to work with a respected independent insurance agency in Amarillo, TX, where you will play a key role in delivering outstanding service and support to customers seeking property and casualty, as well as life and health insurance products.
As an Insurance Customer Service Representative (P&C Licensed), you will utilize your active insurance licenses and strong interpersonal skills to build lasting relationships, provide expert guidance on insurance products, and ensure a seamless customer experience. You will work alongside a team of dedicated professionals, contributing to the growth and success of the agency while advancing your own career in the insurance industry.
This position is ideal for individuals who are proactive, detail-oriented, and dedicated to providing timely, accurate, and friendly service. If you are passionate about helping others, possess outstanding communication abilities, and are eager to take the next step in your insurance career, we encourage you to apply today by clicking the job application button below.
Insurance Customer Service Representative (P&C Licensed) - Summary- Serve as a primary point of contact for insurance customers, addressing inquiries and providing policy guidance.
- Build and maintain strong customer relationships through consistent, value-based conversations.
- Leverage active Property & Casualty and Life & Health licenses to support a wide range of insurance needs.
- Work collaboratively with internal team members and agency leadership to achieve business goals.
- Establish and nurture customer relationships, responding to needs and following up as required.
- Deliver prompt, accurate, and friendly customer service, including policy inquiries, coverage explanations, and billing support.
- Guide clients through insurance options using a needs-based, customer-centric approach.
- Assist with policy changes, transfers, claim submissions, and clarifications on insurance coverages.
- Demonstrate a strong work ethic and commitment to daily success and customer satisfaction.
- Provide timely and thorough activity reports to agency leadership.
- Stay current with product changes, licensing requirements, technical developments, and ongoing education within the insurance industry.
- Work efficiently in a team environment and demonstrate the ability to multitask and prioritize effectively.
- Competitive base salary with additional bonus and commission opportunities.
- PTO including vacation and personal/sick days.
- Profit sharing program.
- Comprehensive health, dental, and vision insurance.
- Retirement plan options.
- Valuable professional experience and industry exposure.
- Clear growth potential and opportunities for advancement within the agency.
- Active Property & Casualty insurance license (required).
- Active Life and Health insurance license (required).
- Excellent interpersonal, verbal, and written communication skills.
- Strong organizational skills and attention to detail.
- Self-motivated, proactive, and dedicated to delivering superior customer service.
- Ability to learn and adapt to new computer functions and systems.
- Team player with proven ability to multitask in a dynamic environment.
- Commitment to ongoing learning and professional development.
- Licensed insurance professional with a passion for customer service.
- People-oriented and enthusiastic about helping clients protect what matters most.
- Detail-oriented, resourceful, and able to handle multiple priorities with accuracy and efficiency.
- Thrives in a collaborative, team-based setting and values ongoing growth.
- This position is with an independent contractor insurance agent and not directly with any insurance carrier.
- Selected candidates must complete all applicable licensing and training requirements.
- Agency employees are not employees of the parent insurance company.
- Working in Amarillo, TX provides access to a supportive and engaged community with a growing insurance market.
If you are ready to advance your career as an Insurance Customer Service Representative (P&C Licensed) in Amarillo, TX, and want to make a positive impact on clients’ lives, we invite you to apply now by clicking the job application button. Join our dedicated team and help shape the future of insurance customer service!