Insurance Customer Service Representative (P&C Licensed)
Location: FORT WORTH, TX
Job Type: fulltime
Company: Calvin Harris - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative (P&C Licensed) - Full-Time in Fort Worth, TX
Advance your career as an Insurance Customer Service Representative (P&C Licensed) and join a dynamic team dedicated to delivering outstanding customer service in the insurance industry. This full-time position offers an excellent opportunity for experienced, licensed professionals to utilize their skills and expand their expertise in a supportive, growth-focused environment. The role is based in Fort Worth, TX, and is ideal for those with an active Property and Casualty insurance license who are motivated to contribute to a thriving agency and foster meaningful client relationships.
As an Insurance Customer Service Representative (P&C Licensed), your primary responsibility will be to serve as a trusted advisor to clients, guiding them through their insurance needs and providing prompt, knowledgeable support. You will engage with clients in value-driven conversations and help them understand their coverage options, eligibility requirements, and policy details. You will play a vital part in ensuring customer satisfaction and retention by handling inquiries, policy changes, claim submissions, and billing questions with professionalism and care.
Our agency is committed to ongoing growth and success, and we value team members who share this vision. The company culture encourages continuous learning, professional development, and internal advancement. As part of the team, you can expect to participate in ongoing training to stay current with product changes, licensing requirements, and industry developments. You will also have the chance to develop your problem-solving, organizational, and customer service skills in a fast-paced office environment in Fort Worth, TX.
We are seeking candidates who are self-motivated, detail-oriented, and capable of thriving in a team setting. Strong interpersonal and communication skills are essential, as you will be interacting with clients and colleagues daily. Bilingual candidates (English/Spanish) are preferred, as our diverse client base benefits from representatives who can communicate effectively in multiple languages. The ideal candidate will have a passion for helping others, a proactive approach to problem-solving, and pride in delivering accurate, timely service.
In return for your dedication, you will receive a competitive salary with bonus opportunities, paid time off for vacation and personal or sick days, and valuable experience that will support your professional growth. Advancement opportunities within the agency are available for high-performing team members who demonstrate a commitment to excellence and a desire to expand their career in the insurance field.
If you are ready to take the next step in your insurance career and join a reputable agency in Fort Worth, TX, we encourage you to apply today. Click the application button to submit your resume and start your journey toward a rewarding role as an Insurance Customer Service Representative (P&C Licensed).
This position is with an independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Insurance Customer Service Representative (P&C Licensed) - Summary- Full-time, in-office position in Fort Worth, TX
- Requires active Property and Casualty insurance license
- Deliver exceptional client service and support
- Opportunities for professional growth and advancement
- Establish and maintain positive client relationships, following up as needed
- Provide accurate, prompt, and friendly service for insurance policy inquiries, changes, claims, and billing
- Educate clients about insurance options through a needs-based approach
- Maintain strong work ethic and commitment to meeting agency goals
- Generate timely and thorough activity reports to the agent
- Stay current on product updates, licensing, and technical developments
- Competitive salary with bonus potential
- PTO for vacation and personal or sick days
- Valuable industry experience
- Growth potential and advancement opportunities within the agency
- Active Property and Casualty insurance license (required)
- Life and Health insurance license (must be able to obtain)
- Bilingual English/Spanish skills (preferred, not required)
- Excellent written, verbal, and listening communication skills
- Strong interpersonal abilities and people-oriented approach
- Organizational and multi-tasking skills
- Self-motivation and proactive problem-solving
- Detail-oriented and committed to accurate, timely work
- Ability to work collaboratively in a team environment
- Proficiency in computer functions and willingness to learn new systems
- Licensed professional with a passion for customer service
- Motivated to advance in the insurance industry
- Communicates effectively with diverse clients
- Thrives in a collaborative, goal-driven team
- Adaptable to changes and committed to ongoing learning
- Located in the vibrant city of Fort Worth, TX, offering a supportive business community and professional opportunities
- Position is with an independent contractor agent, not directly with State Farm Insurance Companies
- Applicants must meet all licensing and training requirements for employment
- Apply now by clicking the application button to join a dedicated team and elevate your insurance career