Insurance Customer Service Representative, P&C Licensed
Location: SAN CLEMENTE, CA
Job Type: fulltime
Company: Chris Dolkas - State Farm Agency
Salary: $45000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Are you an experienced insurance professional with a passion for delivering exceptional service and building strong client relationships? We are seeking an Insurance Customer Service Representative, P&C Licensed, to join our dynamic team in San Clemente, CA. This full-time, in-office position provides an exciting opportunity to work in a supportive, growth-oriented environment while utilizing your active Property & Casualty license.
As an Insurance Customer Service Representative, P&C Licensed, you will play a vital role in ensuring client satisfaction and supporting our agency’s mission to provide high-quality insurance solutions. You will work closely with customers, helping them understand their policy coverages, assisting with claims, and guiding them through billing and policy changes. Your ability to deliver responsive, friendly, and accurate service will be key to our agency’s continued success and reputation in the San Clemente, CA area.
In this Insurance Customer Service Representative, P&C Licensed, position, your day will be filled with meaningful interactions that require attention to detail and a genuine desire to help others. You will assist clients with insurance options, using a needs-based and customer-focused approach to present tailored solutions. Your organizational skills will help you manage follow-ups and maintain clear, well-documented client interactions.
We value self-motivated professionals who thrive in a fast-paced office environment and are committed to achieving daily goals with a positive attitude. If you have strong interpersonal skills, enjoy problem-solving, and are driven by accuracy, you will find this role both rewarding and challenging. Our agency offers valuable experience and opportunities for advancement, making it a great choice for individuals seeking a long-term career path in the insurance industry.
Joining our team as an Insurance Customer Service Representative, P&C Licensed, means you will be part of a respected organization known for its commitment to both clients and team members. You will receive a competitive compensation package, including base pay, bonuses, and commissions, as well as comprehensive benefits such as health, dental, life insurance, a retirement plan, and paid time off for vacation and personal/sick days. Our agency is dedicated to your professional development and supports ongoing licensing, continuing education, and product knowledge to help you excel in your role.
If you are motivated to succeed, dedicated to providing outstanding service, and ready to join a collaborative team, we encourage you to apply today for the Insurance Customer Service Representative, P&C Licensed, position. Take the next step in your insurance career and make a meaningful impact by clicking the job application button.
Insurance Customer Service Representative, P&C Licensed - Summary- Full-time, in-office role supporting clients and agency operations in San Clemente, CA.
- Primary focus on delivering responsive, accurate, and friendly customer service in the insurance sector.
- Ideal for professionals holding an active Property & Casualty license, seeking growth and advancement.
- Build and maintain lasting customer relationships through ongoing client support.
- Respond promptly to client inquiries regarding policy coverages, claims, billing, and policy changes.
- Assist clients in identifying insurance needs with a customer-focused, needs-based approach.
- Organize and document client interactions, ensuring thorough follow-ups and record-keeping.
- Commit to achieving daily goals and maintaining a positive, professional work ethic.
- Stay current on insurance products, continuing education, and licensing requirements.
- Competitive base pay with opportunities for bonus and commissions.
- Comprehensive benefits package including health, dental, and life insurance.
- Retirement plan.
- Paid time off for vacation and personal/sick days.
- Valuable experience with potential for career growth and advancement within the agency.
- Active Property & Casualty license required.
- Life & Health license required (or ability to obtain within 60 days of employment).
- Bilingual Spanish skills are a plus.
- Strong interpersonal, written, and verbal communication skills.
- Detail-oriented, dependable, and customer service minded.
- Ability to multitask, stay organized, and work effectively in a team environment.
- Self-motivated, with problem-solving skills and a drive for accuracy.
- Commitment to ongoing education and maintaining licensing.
- Enthusiastic, professional, and eager to build strong client relationships.
- Thrives in a fast-paced office environment and demonstrates a strong work ethic.
- Pursues personal and professional growth through continued learning.
- Motivated to succeed and excited to contribute to a supportive team.
- This position is offered by a State Farm independent contractor agent, not directly with State Farm Insurance Companies.
- Employment is through the independent agent and not with State Farm Insurance Companies directly.
- San Clemente, CA offers a welcoming community and an excellent environment for professionals in the insurance industry.
If you are ready to take the next step in your insurance career as an Insurance Customer Service Representative, P&C Licensed, we invite you to apply today by clicking the job application button. Join our team and be part of an agency dedicated to delivering exceptional client service and fostering career growth!