Insurance Customer Service Representative – P&C Licensed
Location: BATON ROUGE, LA
Job Type: fulltime
Company: R K Mehrotra - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Are you a licensed insurance professional with a strong background in State Farm products and services? We are looking for an Insurance Customer Service Representative (P&C Licensed) to join a dynamic team focused on delivering outstanding service and building lasting client relationships. This full-time, remote opportunity is designed for motivated individuals who want to leverage their Property and Casualty license and expertise in the insurance sector to drive both personal and business success.
As an Insurance Customer Service Representative (P&C Licensed), you will play a crucial role in supporting clients by providing accurate policy information, addressing inquiries, and facilitating policy changes. Your ability to communicate effectively and offer tailored insurance solutions will be essential in enhancing customer satisfaction and retention. This position is ideal for professionals who are detail-oriented, organized, and passionate about helping clients protect what matters most.
Located in Louisiana, this position allows you to enjoy the flexibility of working remotely while making a tangible difference in your community. The role is best suited for those who thrive in a fast-paced, client-focused environment and are dedicated to ongoing professional development.
Insurance Customer Service Representative – P&C Licensed Summary- Remote, full-time position supporting a State Farm independent contractor agent
- Focus on delivering exceptional customer service and insurance support
- Opportunity to work with a leading insurance brand and expand your professional skills
- Establish and maintain positive customer relationships through timely follow-ups and personalized service
- Respond promptly to customer inquiries, provide policy information, and process service requests
- Educate customers about insurance options using a needs-based review process
- Identify and develop new service opportunities with both existing and prospective clients
- Demonstrate a strong work ethic and commitment to achieving daily success
- Maintain accurate records of client interactions and provide comprehensive activity reports to the agent
- Remain up to date on product changes, licensing requirements, and technical developments through ongoing education
- Handle sensitive and confidential information with utmost discretion
- Work collaboratively with team members to achieve office goals and deliver a remarkable customer experience
- Competitive base salary with performance-based bonus opportunities
- Comprehensive health insurance benefits
- Paid holidays and paid time off
- Retirement plan options
- Valuable experience in a reputable insurance agency
- Potential for professional growth and advancement within the office
- Recent experience working with State Farm insurance products (required)
- Active Property & Casualty insurance license (required)
- Life and Health insurance license (preferred)
- Current resident of Louisiana (required)
- Excellent interpersonal, written, and verbal communication skills
- Strong organizational skills and attention to detail
- Self-motivated and proactive in problem-solving
- People-oriented and dedicated to providing outstanding customer service
- Ability to learn and utilize computer functions effectively
- Demonstrated ability to work accurately and efficiently in a team environment
- Ability to multi-task and manage competing priorities
- Brings recent, hands-on experience with State Farm agency operations
- Holds an active Property and Casualty license and preferably a Life and Health license
- Enjoys building strong client relationships and delivering high-quality service remotely
- Thrives in a team-oriented environment and takes pride in exceeding customer expectations
- Demonstrates professionalism, confidentiality, and a passion for continuous learning
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must complete applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire and manage their own employees; employees are not employed by State Farm Insurance Companies.
- Experience the advantages of working remotely in Louisiana while contributing to a respected insurance agency.
If you are ready to advance your insurance career and contribute as an Insurance Customer Service Representative (P&C Licensed), we invite you to apply today by clicking the job application button. Join a supportive team and make a difference in the lives of clients while growing your own professional potential.