Insurance Customer Service Representative (P&C Licensed)
Location: MASTIC, NY
Job Type: fulltime
Company: Steve Pescetti - State Farm Agency
Salary: $48000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative (P&C Licensed) – Full-time – Mastic, NY
If you are an experienced insurance professional with a Property and Casualty license, this opportunity as an Insurance Customer Service Representative (P&C Licensed) may be the next step in your career. This full-time role in Mastic, NY positions you as a vital team member within a successful State Farm Agent’s office, where your skills in client service, relationship-building, and insurance expertise will be highly valued. Join a dynamic environment where commitment to customer satisfaction and professional growth are top priorities.
As an Insurance Customer Service Representative (P&C Licensed), you will be directly responsible for fostering positive client relationships, addressing customer needs, and ensuring every interaction is consistent with high-quality service standards. This position offers a rewarding path for those interested in developing their insurance career while making meaningful contributions to the agency’s growth and reputation in Mastic, NY.
Insurance Customer Service Representative (P&C Licensed) - Summary- Serve as the primary point of contact for clients, providing expert guidance on insurance products and services.
- Utilize your active Property and Casualty license to deliver accurate, timely information regarding coverage options, claims processes, and policy changes.
- Support agency operations and growth through proactive customer service and value-based conversations.
- Be part of a professional, collaborative, and supportive team environment in Mastic, NY.
- Establish and nurture customer relationships, ensuring satisfaction and loyalty through prompt and professional interactions.
- Respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications.
- Develop new service opportunities with both existing and prospective clients to drive agency growth.
- Educate clients using a customer-focused, needs-based review process, helping them make informed insurance choices.
- Generate insurance quotes, deliver compelling sales presentations, and close sales with integrity and professionalism.
- Maintain ongoing networking relationships to expand the agency’s reach within the Mastic, NY community.
- Demonstrate a strong work ethic, with a consistent commitment to achieving daily and long-term success goals.
- Deliver timely and thorough activity reports to the agent, ensuring transparency and accountability.
- Competitive base salary with bonus and commission opportunities.
- PTO including vacation and personal/sick days to support work-life balance.
- Retirement plan to help you plan for your future.
- Valuable hands-on experience in a professional insurance environment.
- Potential for career growth and advancement within the agency for high-performing team members.
- Active Property & Casualty insurance license required.
- Active Life and Health insurance license required.
- Bilingual fluency in English/Spanish preferred.
- Strong interpersonal and communication skills (written, verbal, and listening).
- Organizational and time-management skills with attention to detail.
- Ability to work independently and collaboratively within a team.
- Proactive problem-solving mindset and dedication to customer service excellence.
- Self-motivated with a drive for accuracy, efficiency, and timely completion of work.
- Ability to multitask and learn new computer functions quickly.
- Willingness to remain current on product changes, licensing, technical developments, and participate in continuing education as required.
- Licensed insurance professional seeking a client-facing service role.
- Demonstrates a passion for building lasting client relationships and delivering outstanding service.
- Thrives in a fast-paced, goal-driven environment.
- Values accuracy, organization, and continuous learning.
- Embraces opportunities to contribute to agency growth and success.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
- Working in Mastic, NY provides an opportunity to serve a diverse and growing community, contributing positively to local families and businesses through quality insurance solutions.
If you are motivated to succeed as an Insurance Customer Service Representative (P&C Licensed) and envision yourself thriving in this role, we encourage you to apply today by clicking the job application button. Take the next step in your insurance career and join a team committed to your professional development and success.