Insurance Customer Service Representative (Licensed CSR)
Location: Cottonwood Heights, UT
Job Type: fulltime
Company: Farmers Insurance
Salary: $34000.0 - $65000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative (Licensed CSR)
Are you passionate about helping others and seeking a rewarding career in the insurance industry? We invite you to consider the exciting opportunity of joining our team as an Insurance Customer Service Representative (Licensed CSR). This full-time position offers you the chance to make a meaningful impact by delivering exceptional customer service and supporting both current clients and new prospects in their insurance needs. Our office is expanding, and we are looking for individuals who are motivated, dedicated, and eager to grow within the insurance sector.
As an Insurance Customer Service Representative (Licensed CSR), your role is central to maintaining high levels of customer satisfaction and building lasting relationships. You'll be responsible for answering policy-related questions, processing change requests, and providing up-to-date product information to ensure clients have the best options to suit their needs. Your commitment to accuracy, professionalism, and proactive communication will contribute to our reputation for outstanding service.
Whether you have prior experience in insurance or are new to the industry, we provide a supportive environment where learning and growth are encouraged. If you don't already hold a property and casualty license, you must be willing to obtain one within 30 days of starting. Your resourcefulness, willingness to learn, and ability to multi-task will set you up for success in this dynamic customer service role.
Working as an Insurance Customer Service Representative (Licensed CSR) offers numerous advantages, from competitive compensation and paid time off to valuable industry experience and professional development. Join a company dedicated to empowering its employees and fostering a collaborative work culture. With a focus on continuous improvement, you’ll have access to the tools and mentorship you need to advance your career in insurance customer service.
Take the first step towards a fulfilling insurance career by applying to become an Insurance Customer Service Representative (Licensed CSR). Click the job application button today and start your journey with us!
Insurance Customer Service Representative (Licensed CSR) - Summary- Full-time role focused on providing exceptional customer service within the insurance industry
- Key responsibilities include supporting clients, processing policy changes, and delivering product information
- Ideal for individuals seeking growth in a professional, client-focused environment
- Deliver high-quality customer service to existing clients and new prospects
- Process policy change requests accurately and efficiently
- Maintain up-to-date knowledge of insurance products and services
- Respond to customer inquiries and provide detailed information about products
- Take and process premium payments from customers
- Request referrals from customers and explain the referral program
- Answer incoming calls promptly and return messages in a timely manner
- Comply with underwriting, rating, and compliance requirements
- Offer ongoing support and assistance to insurance clients as needed
- Annual base salary plus opportunities for bonuses and commissions
- Paid time off (PTO) to support work-life balance
- Valuable on-the-job experience in the insurance field
- Opportunities for professional growth and advancement
- Genuine willingness to learn and be coachable
- Intuitive, resourceful, and proactive in addressing customer needs
- Ability to multi-task, follow through, and follow up on assignments
- No prior insurance experience required, but must be willing to obtain a property and casualty license within 30 days of employment
- Strong organizational and communication skills
- Motivated self-starter with a strong sense of urgency
- Customer-focused with excellent interpersonal skills
- Adaptable and eager to grow within the insurance industry
- Committed to delivering high standards of service and professionalism
- The Insurance Customer Service Representative (Licensed CSR) role provides a solid foundation for a long-term career in insurance
- Ongoing support and mentorship available to help you achieve your licensing requirements and career goals
- Join a team that prioritizes employee development and values your contributions
- Competitive compensation structure and opportunities for advancement
- Apply today by clicking the job application button and take your first step towards a rewarding career as an Insurance Customer Service Representative (Licensed CSR)
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.