Insurance Customer Service Representative (Licensed CSR)
Location: Moreno Valley, CA
Job Type: fulltime
Company: Daniel Covarrubias - Farmers Insurance
Salary: $60000.0 - $100000.0 per year
Category: Insurance
Job Description Apply Now
Are you seeking an opportunity to join a dynamic team in the insurance industry where your customer service expertise and sales skills can make a real impact? We are looking for an Insurance Customer Service Representative (Licensed CSR) to become an integral part of our expanding office. As an Insurance Customer Service Representative (Licensed CSR), you will play a key role in supporting our clients, handling in-depth policy service requests, and helping both new and existing policyholders secure coverage that meets their unique needs. This full-time position is perfect for a motivated professional eager to develop a career in insurance while building strong, lasting client relationships.
Our agency values individuals who are dedicated to providing high-quality service and who thrive in a collaborative, professional environment. As an Insurance Customer Service Representative (Licensed CSR), you will have the chance to work alongside experienced industry professionals, gain hands-on experience, and be supported in your growth as you learn the ins and outs of the insurance business. Our supportive team atmosphere, robust training program, and commitment to your professional advancement make this an ideal place to build or continue your insurance career.
By joining our organization as an Insurance Customer Service Representative (Licensed CSR), you will have the opportunity to interact with clients daily, educating them about insurance products, assisting them with policy changes, and ensuring their coverage continues to meet their evolving needs. Your ability to listen actively, communicate clearly, and solve problems efficiently will be crucial to your success in this role. Whether you are processing policy change requests, answering client inquiries, or guiding new prospects through the insurance process, your commitment to exceptional service will help us maintain our reputation for excellence.
This position is well-suited for individuals with a current Property and Casualty insurance license, but we also welcome candidates who are motivated to learn and grow within the industry. If you have a strong work ethic, a drive to achieve, and a genuine interest in helping others, you will find a rewarding and supportive environment here. Our agency provides comprehensive training and hands-on learning experiences to ensure that every Insurance Customer Service Representative (Licensed CSR) is set up for success, regardless of prior industry experience.
The role of Insurance Customer Service Representative (Licensed CSR) involves a variety of responsibilities, including meeting business production goals, prospecting new clients, developing insurance quotes, and maintaining ongoing networking relationships with key partners in real estate, mortgage lending, and related fields. Your proactive approach to sales and client service will enable you to identify cross-selling and up-selling opportunities, helping clients access the full range of products and services available to them.
As part of our team, you will enjoy a professional work environment and a range of benefits designed to support your personal and professional well-being. These include a competitive base salary with commissions, bonus opportunities, weekends and holidays off, and access to ongoing training. If you are ready to advance your career as an Insurance Customer Service Representative (Licensed CSR), we invite you to apply today by clicking the application button. Take the next step toward a fulfilling and successful future in the insurance industry.
Insurance Customer Service Representative (Licensed CSR) - Summary- Full-time position in a growing insurance agency
- Key focus on customer service, policy administration, and sales support
- Ideal for licensed professionals or motivated individuals seeking a career in insurance
- Opportunity to work in a collaborative, professional environment
- Meet and exceed business production goals and objectives as established by the agency
- Solicit new business through telephone outreach, networking, and other lead sources
- Develop insurance quotes, deliver sales presentations, and close sales with prospective clients
- Process policy change requests and maintain thorough knowledge of agency products
- Develop and maintain networking relationships with real estate agents, mortgage lenders, title companies, auto dealers, and other partners
- Identify cross-selling and up-selling opportunities to better serve clients’ financial needs
- Prospect for new business through referrals, marketing, cold-calling, and lead databases
- Educate clients on insurance policies and provide guidance on the coverage options that best fit their needs
- Competitive base salary with commission structure
- Bonus opportunities for exceptional performance
- Weekends and holidays off to support work-life balance
- Hands-on training and ongoing professional development
- Professional and supportive work environment
- Active Property and Casualty insurance license preferred
- Strong work ethic and demonstrated leadership skills
- Motivated, goal-oriented, and driven to succeed
- Ability to handle stressful or challenging situations with tact and professionalism
- Interest in a sales career; prior sales experience is a plus but not required
- Willingness to learn and grow within the insurance industry
- Excellent interpersonal and communication skills
- Customer-focused mindset with a passion for helping others
- Ability to multitask, prioritize, and manage time efficiently
- Adaptable and willing to embrace new challenges
- Collaborative team player with a positive, solutions-oriented attitude
- This is a full-time role offering a competitive compensation package and opportunities for career advancement
- Work in a supportive agency environment committed to your ongoing learning and professional growth
- Take advantage of hands-on training and mentorship to ensure your success as an Insurance Customer Service Representative (Licensed CSR)
- If you are ready to take the next step in your insurance career, apply today by clicking the job application button