Insurance Customer Service Representative (Licensed CSR)
Location: FOLSOM, CA
Job Type: fulltime
Company: Farmers Insurance - Folsom
Salary: $48000.0 - $72000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Customer Service Representative (Licensed CSR) position is a dynamic opportunity for motivated individuals to join a growing team in the insurance industry. As a key member of our staff, you will play an integral role in delivering high-quality customer support, managing policy changes, and educating clients about their insurance options. This full-time role is ideal for those who are passionate about building strong relationships with clients, achieving business goals, and fostering a positive work environment. If you are seeking a rewarding career in the insurance sector and are eager to make a meaningful impact, this Insurance Customer Service Representative (Licensed CSR) position could be the next step in your professional journey.
Our organization is committed to providing exceptional customer service to both existing clients and new prospects. The Insurance Customer Service Representative (Licensed CSR) will utilize strong communication and interpersonal skills to respond to inquiries, process policy information, and offer guidance on insurance products. Whether you are an experienced professional or new to the industry, you will receive comprehensive training and ongoing support to help you succeed in this role. An active Property and Casualty insurance license is preferred, but candidates with a willingness to learn and a drive to excel are encouraged to apply.
As an Insurance Customer Service Representative (Licensed CSR), you will be responsible for meeting business production goals, soliciting new business through various channels, and developing lasting relationships with industry partners such as real estate agents, mortgage lenders, title companies, and auto dealers. Each client interaction offers an opportunity to cross-sell and up-sell relevant products, ensuring clients receive the best possible coverage for their needs. Your ability to educate clients and explain complex policy details in a clear and approachable manner will be critical to your success.
Our ideal candidate for the Insurance Customer Service Representative (Licensed CSR) position demonstrates a strong work ethic, effective leadership qualities, and a goal-oriented mindset. You should be comfortable handling challenging situations with professionalism and tact, and thrive in a results-driven environment. Previous sales experience is valued but not required; more important is your readiness to learn, adapt, and contribute to the team’s overall success. If you are looking for a role where you can develop your career, achieve your goals, and make a difference in clients’ lives, this could be the perfect opportunity.
Working in this area offers professionals the chance to serve a diverse client base and enjoy the benefits of a collaborative and supportive team culture. The Insurance Customer Service Representative (Licensed CSR) position is designed to provide you with the tools, resources, and opportunities you need to grow and advance in the insurance industry. We offer a base salary with commissions, bonus opportunities, and a structured training program to ensure your success. Additionally, our professional work environment fosters continuous learning and personal development.
If you are ready to take the next step in your insurance career as an Insurance Customer Service Representative (Licensed CSR), we encourage you to submit your application today. Click the job application button to join our team and embark on a fulfilling career path where your contributions are valued and your growth is supported.
Insurance Customer Service Representative (Licensed CSR) - Summary- Full-time customer service and sales role in the insurance industry
- Focus on policy management, client education, and relationship building
- Ideal for licensed professionals or those eager to learn and develop new skills
- Deliver exceptional customer service to current clients and new prospects
- Process policy change requests and maintain accurate client records
- Meet new business production goals as established by the organization
- Solicit new business through telephone outreach, networking, and lead generation
- Develop and present insurance quotes, conduct sales presentations, and close sales
- Build ongoing networking relationships with industry partners
- Identify cross-sell and up-sell opportunities during client interactions
- Prospect for new business using referrals, marketing, and lead databases
- Educate clients on insurance policies and coverage options
- Base salary with commission structure
- Bonus opportunities for exceptional performance
- Weekends and holidays off
- Comprehensive, hands-on training provided
- Professional and supportive work environment
- Active Property and Casualty insurance license preferred
- Strong work ethic and leadership abilities
- Goal-oriented and driven to achieve results
- Ability to handle stressful situations with tact and professionalism
- Interest in a sales-oriented career; sales experience is a plus
- Willingness to learn and develop new skills in the insurance field
- Demonstrates excellent communication and interpersonal skills
- Thrives in a team-oriented, fast-paced environment
- Motivated by achieving goals and delivering client satisfaction
- Ready to embrace ongoing training and professional development
- Values integrity, reliability, and continuous improvement
- Opportunities for career growth and advancement within the organization
- Supportive management and collaborative team culture
- Access to industry-leading resources and training materials
- Commitment to an inclusive, equal opportunity workplace
Take the next step in your career as an Insurance Customer Service Representative (Licensed CSR). Click the job application button now to apply and become part of a dedicated team that values your growth and success!