Insurance Customer Service Representative (Licensed CSR)
Location: VICTORVILLE, CA
Job Type: fulltime
Company: Daniel Covarrubias - Farmers Insurance
Salary: $60000.0 - $100000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Customer Service Representative (Licensed CSR) plays a critical role in supporting clients and prospects by providing high-quality customer service, processing policy changes, and maintaining up-to-date knowledge of insurance products. As an Insurance Customer Service Representative (Licensed CSR), you will work closely with clients to address their questions, assist with policy-related tasks, and ensure a smooth and positive customer experience. This full-time position is designed for individuals who are motivated, goal-oriented, and eager to grow their careers within the insurance industry.
In this role, the Insurance Customer Service Representative (Licensed CSR) is responsible for developing insurance quotes, making sales presentations, closing new business, and building ongoing professional relationships with industry partners such as real estate agents, mortgage lenders, title companies, and auto dealers. This position offers an excellent opportunity for those who thrive in a fast-paced, customer-focused environment and are committed to delivering exceptional service and support.
A preferred candidate for the Insurance Customer Service Representative (Licensed CSR) position will possess an active Property and Casualty insurance license, although relevant insurance industry experience is not mandatory. A willingness to learn, a strong work ethic, and leadership skills are highly valued, ensuring that both seasoned insurance professionals and those new to the industry are encouraged to apply. The ideal candidate will be interested in a sales-driven career and eager to contribute to the company’s growth and success.
Working as an Insurance Customer Service Representative (Licensed CSR) provides the opportunity to develop valuable relationships with both clients and industry professionals, driving business growth through networking, referrals, and effective communication. Your ability to handle stressful or challenging situations with tact, maintain a customer-centric approach, and educate clients on a wide range of insurance products will be crucial to your success in this role.
This position offers a comprehensive benefits package, including a base salary with commissions, bonus opportunities, weekends and holidays off, hands-on training, and a professional work environment. Insurance Customer Service Representative (Licensed CSR) team members enjoy a supportive and collaborative culture dedicated to continuous learning and professional development. If you are seeking a rewarding career in the insurance sector, consider joining our team as an Insurance Customer Service Representative (Licensed CSR) and take the next step toward achieving your career goals.
Insurance Customer Service Representative (Licensed CSR) - Summary- Full-time customer service and sales support role within the insurance sector
- Responsible for providing policy guidance, processing changes, and assisting clients
- Opportunity to network with industry professionals and grow your portfolio
- Ideal for licensed insurance professionals or motivated individuals willing to obtain licensing
- Meet or exceed established new business production goals and objectives
- Solicit new business opportunities via telephone, networking, and other lead sources
- Develop insurance quotes, deliver engaging sales presentations, and close sales
- Build and nurture networking relationships with real estate agents, mortgage lenders, title companies, and auto dealers
- Identify cross-sell and up-sell opportunities for clients, including financial products
- Follow up on sales leads generated through referrals, networking, marketing, cold-calling, and lead databases
- Educate clients about insurance policies that best suit their needs
- Provide excellent customer service and respond to client inquiries promptly and professionally
- Competitive base salary with additional commission structure
- Bonus opportunities for outstanding performance
- Weekends and holidays off for a healthy work-life balance
- Comprehensive hands-on training provided
- Professional and supportive work environment
- Active Property and Casualty insurance license preferred
- Strong work ethic and demonstrated leadership skills
- Driven, goal-oriented, and self-motivated
- Ability to handle stressful and challenging situations with poise
- Interest in pursuing a sales career; prior sales experience is a plus
- Willingness to learn and grow within the insurance industry
- Customer-focused with excellent communication and interpersonal skills
- Comfortable working in a fast-paced, team-oriented environment
- Proactive in identifying client needs and presenting tailored solutions
- Motivated to meet and exceed business goals
- Adaptable and eager to learn new skills and industry knowledge
- This Insurance Customer Service Representative (Licensed CSR) position offers a dynamic career path with ongoing professional development opportunities
- Enjoy working as part of a collaborative, inclusive, and diverse team
- Take advantage of industry-leading training and mentoring resources
- Be part of a company committed to exceptional service and ethical business practices
If you are ready to start or advance your career as an Insurance Customer Service Representative (Licensed CSR), click the job application button to apply today and join our professional team.