Insurance Customer Service Representative (Licensed)
Location: CHAMPLIN, MN
Job Type: parttime
Company: Rick Ronning - State Farm Agency
Salary: $37000.0 - $55000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative (Licensed) – Part-Time
Are you passionate about helping others and looking for an opportunity to grow within the insurance industry? We are seeking a dedicated and licensed Insurance Customer Service Representative (Licensed) to join our dynamic team. This part-time position offers the chance to work directly with clients, providing outstanding service and supporting their needs in property and casualty insurance. If you hold an active Property and Casualty insurance license and are ready to make a difference for customers every day, we encourage you to apply by clicking the job application button below.
As an Insurance Customer Service Representative (Licensed), you will play a vital role in maintaining and expanding client relationships. You will be responsible for ensuring clients receive timely, accurate, and helpful support, helping them navigate their insurance policies, claims, and coverage options with confidence. Working in a collaborative, team-oriented environment, you will have the opportunity to develop your professional skills and advance your career in the insurance industry.
Joining our agency provides a supportive work culture focused on delivering value-based conversations and remarkable customer experiences. Our office is committed to professional development, offering ongoing education and advancement potential for all team members. If you are an energetic professional with a passion for client service and a commitment to excellence, this is the ideal next step in your career.
Located in Champlin, MN, our office is conveniently situated, providing a positive community atmosphere for both clients and team members. Working here gives you the opportunity to contribute to a reputable agency while enjoying the benefits of a collaborative workplace. The Insurance Customer Service Representative (Licensed) position is a key part of our mission to deliver high-quality insurance solutions and outstanding support to every client.
Insurance Customer Service Representative (Licensed) - Summary- Part-time customer service position focused on property and casualty insurance.
- Engage clients in meaningful, value-driven conversations to support their coverage needs.
- Deliver exceptional customer service and maintain strong client relationships.
- Work in a reputable agency known for its professional growth opportunities and supportive team culture.
- Establish and nurture customer relationships, providing follow-up as needed to ensure satisfaction.
- Respond promptly and accurately to client inquiries regarding insurance availability, eligibility, policy changes, billing clarification, claim submissions, and transfers.
- Educate clients on a range of insurance options using a customer-focused, needs-based approach.
- Process new applications as part of daily workflow (no marketing duties required).
- Maintain a strong work ethic and demonstrate a commitment to daily success.
- Deliver thorough and timely activity reports to the agent.
- Stay current on product changes, licensing requirements, technical developments, and continuing education.
- Work collaboratively in a team environment, supporting colleagues as needed.
- Competitive minimum hourly wage of $18/hr with potential for higher earnings based on performance.
- Bonus and commission opportunities on new business written.
- Flexible part-time schedule, typically three days per week (up to four days for the right candidate).
- Paid Time Off, including two weeks of vacation available immediately upon hire.
- SIMPLE Retirement Plan with a 3% employer match.
- Employer-paid licensing if not already held.
- Valuable industry experience and opportunities for advancement within the agency.
- Active Property and Casualty insurance license required.
- Willingness and ability to obtain a Life and Health insurance license.
- Excellent interpersonal, written, verbal, and listening skills.
- Strong organizational and multi-tasking abilities.
- Self-motivated, detail-oriented, and proactive problem-solver.
- Dedication to providing high-quality customer service.
- Comfortable using computer systems and learning new software functions.
- Ability to work efficiently both independently and as part of a team.
- Pride in accurate and timely completion of tasks.
- Licensed insurance professional with a genuine interest in serving clients and supporting their insurance needs.
- Great conversationalist who values client relationships and delivers remarkable experiences.
- Personable, people-oriented, and comfortable working in a fast-paced environment.
- Demonstrates integrity, accountability, and a commitment to ongoing learning and professional development.
- This Insurance Customer Service Representative (Licensed) position is with an independent contractor agent and not with State Farm Insurance Companies.
- Employees must complete applicable licensing requirements and training programs.
- All hiring decisions are made by the independent agent, and employees are not employees of State Farm.
- Our office adheres to all equal employment opportunity standards and embraces diversity and inclusion in the workplace.
If you are ready to advance your career as an Insurance Customer Service Representative (Licensed), we invite you to apply today by clicking the job application button below. Take your next step toward a rewarding future in insurance customer service!