Insurance Customer Service Representative (Licensed)
Location: MEMPHIS, TN
Job Type: fulltime
Company: Kacky Kortenber - State Farm Agency
Salary: $35000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative (Licensed) - Memphis, TN (Full-time)
Are you an experienced professional with an active Property and Casualty insurance license? If you have a passion for customer service and are seeking to grow your career in the insurance industry, this Insurance Customer Service Representative (Licensed) position in Memphis, TN could be the perfect fit for you. As an integral member of a top-performing State Farm agency, you will play a key role in fostering customer relationships, providing exceptional service, and supporting clients through every stage of their insurance journey. This full-time, in-office opportunity offers a dynamic, supportive work environment and a chance to build a rewarding career in the insurance sector.
In this position, licensed insurance professionals engage in value-based conversations with clients, addressing their insurance needs and ensuring a remarkable customer experience. The role is ideal for individuals who are energetic, people-oriented, and dedicated to delivering prompt, accurate assistance. As part of a respected State Farm Agent's team, you will have the opportunity to make meaningful contributions by educating clients about insurance options and supporting them with policy changes, billing clarifications, and claim submissions.
This Insurance Customer Service Representative (Licensed) position is suited for candidates who possess an active Property and Casualty insurance license and are able to commute to the Memphis, TN office. In addition to core responsibilities, you will utilize your strong communication, organizational, and problem-solving skills to maintain high service standards and support the agency's mission for growth and excellence. The company provides a structured path for professional development, valuable experience, and the potential for long-term advancement within the organization.
If you are self-motivated, detail-oriented, and dedicated to customer service, we encourage you to apply for this full-time Insurance Customer Service Representative (Licensed) position in Memphis, TN. Take the next step in your insurance career and become part of a thriving team that values your expertise and commitment. Apply today by clicking the job application button to start your journey toward a rewarding future in the insurance industry.
Insurance Customer Service Representative (Licensed) - Summary- Full-time, in-office position based in Memphis, TN
- Join a successful State Farm Agent team
- Engage in value-based conversations with clients
- Deliver exceptional customer service and support
- Opportunity for career growth and professional development
- Establish and maintain strong customer relationships by following up as needed
- Provide prompt, accurate, and friendly service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate clients about insurance options
- Demonstrate a strong work ethic and commitment to daily success
- Assist in problem-solving and proactively address client concerns
- Provide timely and thorough activity reports to the agent
- Keep current with product changes, licensing updates, technical developments, and continuing education requirements
- Collaborate with team members to ensure a supportive work environment
- Competitive base salary
- PTO, including vacation and personal/sick days
- Valuable experience in the insurance industry
- Growth potential and advancement within the agency
- Active Property & Casualty insurance license (required)
- Active Life and Health insurance license (required)
- Excellent interpersonal and communication skills (written, verbal, and listening)
- Strong organizational abilities and attention to detail
- Self-motivated and proactive approach to problem solving
- Ability to learn and utilize computer functions effectively
- Pride in timely and accurate completion of work tasks
- Ability to work collaboratively in a team environment and manage multiple tasks simultaneously
- Willingness to participate in ongoing training and professional development
- Ability to commute to the Memphis, TN office for in-person work
- Licensed insurance professional with a passion for customer service
- Demonstrates a high level of professionalism and integrity
- People-oriented and dedicated to building lasting client relationships
- Detail-oriented with strong organizational and time management skills
- Proactive, self-starter who thrives in a fast-paced, collaborative environment
- Committed to continuous learning and professional growth
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must successfully complete applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees; State Farm agent employees are not employees of State Farm.
- Memphis, TN is known for its vibrant culture, making it a great place to work and build your career in the insurance industry.
If you are motivated to succeed and see yourself thriving in this Insurance Customer Service Representative (Licensed) role in Memphis, TN, take the next step and apply now by clicking the job application button. Join a team that values your skills and dedication, and advance your career in a supportive, growth-oriented environment.