Insurance Customer Service Representative
Location: KELLER, TX
Job Type: fulltime
Company: Aaron Reeves - State Farm Agency
Salary: $31200.0 - $52000.0 per year
Category: Customer Service
Job Description Apply Now
Insurance Customer Service Representative State Farm Agent Team Member
Aaron Reeves State Farm Agency
Keller, TX 76244
Position Overview
Aaron Reeves State Farm Agency is seeking a professional and detail-oriented Insurance Customer Service Representative to assist customers with policy service, account support, and general insurance inquiries.
This position is ideal for individuals who enjoy helping others and providing excellent customer experiences.
Schedule & Work Environment
This position is based in our Keller, TX office. The role offers predictable office hours with flexibility in scheduling based on responsibilities and agency needs. Flexible work schedules may be available depending on performance and operational requirements.
Key Responsibilities
Assist customers with policy changes and billing inquiries
Respond to coverage and claims-related questions
Maintain accurate and organized customer records
Provide prompt, friendly, and professional service
Support daily office operations
Qualifications
Property & Casualty license preferred
Candidates must be licensed or willing and able to obtain licensing
Customer service or administrative experience preferred
Strong communication and problem-solving skills
Organized and dependable work style
Compensation
$15.00 $25.00 per hour
Compensation based on experience and licensing
Bonus opportunities
Benefits
Flexible scheduling options based on business and role needs
Structured weekday office environment
PTO / Vacation (if applicable)
Training and professional development opportunities
Team-oriented workplace
Additional Information
Prior insurance experience is helpful but not required. Candidates with customer service, retail, or administrative backgrounds are encouraged to apply.
Disclosure
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
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