Insurance Customer Service Representative
Location: Catalina, AZ
Job Type: fulltime
Company: Aaron Franco - State Farm Agency
Salary: $36000.0 - $46000.0 per year
Category: Customer Service
Job Description Apply Now
Are you ready to launch your career as an Insurance Customer Service Representative? If you are a motivated and energetic professional seeking a growth-oriented role, this is your chance to join a reputable State Farm Agent's team. No prior insurance experience is needed—we are committed to training the right person who demonstrates a strong skill set and a true passion for helping others. Candidates must be willing to obtain a Property and Casualty insurance license, as well as a Life and Health license, to thrive in this role.
As an Insurance Customer Service Representative, you will play a pivotal role in delivering a remarkable customer experience. Your primary focus will be on building relationships with clients, understanding their insurance needs, and providing tailored solutions that protect what matters most to them. Your day-to-day tasks will involve a dynamic blend of service, education, and proactive engagement to help customers make informed decisions regarding their insurance coverage.
If you are a self-starter who enjoys working in a fast-paced environment, you will find this opportunity both rewarding and full of potential for career advancement. Working with a State Farm independent contractor agent opens the door to valuable industry experience, comprehensive training, and the possibility of growing your career within a supportive and professional office setting. The ideal candidate is detail-oriented, organized, and thrives in both independent and collaborative environments.
In this full-time Insurance Customer Service Representative position, you can look forward to a supportive workplace culture that values your dedication and commitment to excellence. You will be guided by a strong work ethic and a drive to succeed, helping you achieve your professional goals while making a meaningful impact on the lives of customers. Candidates will be expected to stay up-to-date with product changes, licensing requirements, and ongoing technical developments through continuous education and training.
Take the first step toward a fulfilling career in insurance by applying now. Join a team that is committed to your success and provides the tools, resources, and mentorship you need to excel as an Insurance Customer Service Representative. Click the application button to start your journey today!
Insurance Customer Service Representative - Summary- Full-time role supporting a State Farm Agent as a key team member.
- Focus on delivering exceptional customer service and building lasting client relationships.
- Provide insurance guidance through needs-based conversations and product education.
- Opportunity to gain valuable industry experience and pursue career growth.
- Establish and maintain strong customer relationships through proactive communication and follow-up.
- Deliver prompt, accurate, and friendly customer service across all interactions.
- Utilize a customer-focused approach to assess needs and recommend appropriate insurance solutions.
- Educate clients about policy options and help them make informed decisions.
- Maintain a consistent work ethic and a commitment to daily success.
- Prepare and provide timely, thorough activity reports to the agent.
- Stay current with changes in products, licensing, and technical requirements through continuing education.
- Competitive salary plus bonus, commensurate with experience and licensure.
- PTO including vacation, personal, and sick days.
- Opportunities for career advancement and professional growth within the agency.
- Comprehensive training and mentorship to support your success.
- Excellent interpersonal, verbal, and written communication skills.
- Strong organizational skills and attention to detail.
- Self-motivated, proactive, and able to excel in a team environment.
- Ability to multi-task in a fast-paced setting.
- Commitment to delivering outstanding customer service.
- Ability to learn and utilize various computer functions.
- Willingness and ability to obtain Property & Casualty and Life & Health licenses.
- Dedication to ongoing learning and professional development.
- People-oriented with a genuine interest in helping others.
- Detail-driven and takes pride in achieving timely, accurate results.
- Thrives in a supportive, team-based office environment.
- Possesses a strong sense of initiative and problem-solving skills.
- Seeks a stable, long-term career path within the insurance industry.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must complete applicable licensing and training requirements.
- State Farm agents are independent contractors who hire and manage their own employees.
- State Farm agents' employees are not employees of State Farm.
- Apply now by clicking the job application button to take the next step in your career as an Insurance Customer Service Representative.