Insurance Customer Service Representative
Location: Englewood, CO
Job Type: fulltime
Company: Shani Sorensen State Farm Agency
Salary: $40000.0 - $70000.0 per year
Category: Customer Service
Job Description Apply Now
The Insurance Customer Service Representative position offers a dynamic and rewarding opportunity for individuals looking to build a career within the insurance industry. This full-time role is based in Englewood, CO, and centers on delivering outstanding customer service and support to clients, helping them navigate their insurance needs with professionalism and care. Insurance industry experience is not required, as comprehensive training will be provided to candidates who demonstrate the right personality, communication skills, and customer-focused attitude.
As an Insurance Customer Service Representative, you will become an integral part of a reputable insurance agency renowned for its commitment to client satisfaction and ethical business practices. The agency is seeking a proactive and energetic professional who thrives in a fast-paced environment and is eager to contribute to business growth through value-driven conversations and exceptional customer service. If you are a motivated self-starter who enjoys building relationships and solving problems, this role presents a promising career path with significant growth and income potential.
In this full-time Insurance Customer Service Representative role, you will be responsible for identifying client needs, recommending appropriate insurance products, and ensuring a seamless customer experience. The agency values individuals who are organized, self-motivated, and able to multi-task effectively while providing reliable and friendly support to clients. With a strong focus on personal and professional development, the agency offers valuable experience and opportunities for advancement within a supportive office environment.
Located in the vibrant community of Englewood, CO, this position provides the chance to work in a thriving area with a diverse customer base. The location supports career growth by offering exposure to various insurance products and customer service best practices, making it an excellent place to build a long-term professional journey in the insurance sector.
Insurance Customer Service Representative - Summary- Full-time position at a well-established insurance agency
- Focus on delivering exceptional customer service and value-based conversations
- Comprehensive training provided for qualified candidates
- Opportunities for career growth and advancement within the agency
- Develop and maintain leads through proactive outreach and follow-up
- Schedule appointments to assess and address customer insurance needs
- Market and recommend suitable insurance products and services
- Establish and nurture strong customer relationships
- Provide prompt, accurate, and friendly customer service at every interaction
- Respond to inquiries regarding insurance availability, eligibility, coverages, and policy changes
- Assist with claim submissions, billing clarification, and policy transfers as needed
- Ensure all customer interactions adhere to company and industry policies
- Competitive base salary with commission and bonus opportunities
- PTO including vacation and personal/sick days
- Valuable hands-on experience within the insurance industry
- Potential for growth and advancement within the office
- Supportive and inclusive work culture
- Insurance experience preferred but not required; training provided for the right candidate
- Property & Casualty and Life & Health licenses preferred, or willingness to obtain
- Excellent written, verbal, and listening communication skills
- Self-motivated with the ability to work independently and as part of a team
- Strong organizational and multi-tasking abilities
- Ability to effectively relate to customers and address their needs with empathy
- Energetic and enthusiastic about providing high-quality customer service
- Comfortable in a fast-paced, goal-oriented environment
- Driven to achieve personal and team success
- Quick learner with adaptability to changing tasks and priorities
- Committed to ongoing professional growth and learning
- This full-time opportunity is ideal for candidates seeking to launch or enhance their insurance careers in Englewood, CO
- The agency is committed to fostering a diverse and inclusive workplace environment
- Applicants must be eligible to work in the United States and may be subject to background checks in accordance with company policy
- Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status
If you are eager to make a difference and pursue a rewarding career as an Insurance Customer Service Representative, click the application button to apply now and take the next step toward long-term professional success in the insurance industry.