Insurance Customer Service Representative
Location: BYRON, GA
Job Type: fulltime
Company: Kevin Barry - State Farm Agency
Salary: $30000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative
We are seeking a dedicated and enthusiastic Insurance Customer Service Representative to join a dynamic team serving a State Farm independent contractor agent. This full-time opportunity offers an engaging environment for those who are passionate about building relationships and providing exceptional support to customers. The Insurance Customer Service Representative is a critical link between the agency and its valued clients, ensuring that every interaction is handled with professionalism, accuracy, and a customer-first mindset.
As an Insurance Customer Service Representative, you will have the opportunity to learn the intricacies of the insurance industry, even if you have no prior experience. Comprehensive training and ongoing support are provided, making this an excellent role for those eager to start or advance their insurance career. The position centers around client relationship management, policy servicing, and providing clear and helpful guidance on insurance options. By engaging with customers through value-based conversations and offering personalized assistance, you will help grow the business and contribute to a positive agency reputation.
This role is well-suited for self-starters who thrive in a fast-paced, collaborative setting. You will have the chance to earn a competitive salary with commission, as well as the potential for bonuses and career advancement within the agency. The agency values continuous learning and professional development, actively supporting team members in obtaining necessary insurance licenses and staying current with industry changes. Working as an Insurance Customer Service Representative not only builds valuable experience but also offers a pathway to future leadership opportunities.
In this position, you will establish and nurture customer relationships, following up as needed to ensure client satisfaction and retention. You will handle a range of service requests, from policy inquiries and billing questions to claims and coverage changes. A strong work ethic, attention to detail, and a proactive approach are essential traits for success. You will also play a key role in educating clients about insurance products, helping them make informed decisions that meet their unique needs.
This agency is committed to fostering an inclusive and supportive work environment. Employees are expected to maintain high ethical standards and comply with all applicable licensing, training, and continuing education requirements. If you are passionate about delivering outstanding service, eager to learn, and motivated to succeed, we encourage you to apply by clicking the job application button. Start your journey as an Insurance Customer Service Representative and make a meaningful impact in the insurance industry.
Insurance Customer Service Representative - Summary- Full-time position supporting a State Farm independent contractor agent
- Ideal for individuals seeking a rewarding career in the insurance sector
- Role involves customer service, policy management, and relationship building
- Comprehensive training provided; prior insurance experience not required
- Establish and maintain positive relationships with customers
- Follow up with clients as needed to ensure satisfaction and resolve issues
- Respond promptly and accurately to customer inquiries regarding insurance products, policy changes, eligibility, claims, billing, and other service needs
- Educate clients on available insurance options through a needs-based review process
- Maintain high standards of professionalism and commitment to agency success
- Deliver thorough and timely activity reports to the agent
- Stay updated on product changes, technical developments, and licensing requirements
- Competitive salary plus commission structure
- Monthly and yearly performance-based bonuses
- Paid time off, including vacation and personal/sick days
- Retirement plan options
- Opportunities for professional development and advancement within the agency
- Valuable hands-on industry experience
- Excellent interpersonal and communication skills, both written and verbal
- Strong organizational abilities and attention to detail
- Proactive and motivated with a team-oriented mindset
- Ability to multitask and manage time efficiently
- Comfortable learning and using various computer functions
- Commitment to providing exceptional customer service
- Property & Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Willingness to stay current with product updates, licensing, and continuing education
- Energetic and personable, with a genuine interest in helping clients
- Self-driven and capable of thriving in a fast-paced environment
- Detail-oriented with a commitment to accuracy and timely completion of tasks
- Adaptable and eager to learn new skills in the insurance field
- Dedicated to maintaining high ethical standards and professionalism
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must successfully complete any applicable licensing and training requirements.
- State Farm agents are independent contractors who hire their own employees, and those employees are not employees of State Farm.
- We are proud to offer an inclusive and supportive workplace. All qualified applicants are encouraged to apply.
If you are ready to take the next step in your insurance career, click the job application button to submit your application today!