Insurance Customer Service Representative
Location: Saraland, AL
Job Type: fulltime
Company: Jeff Kahn - State Farm Agency
Salary: $28000.0 - $42000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Customer Service Representative is an essential position within the agency, responsible for supporting both new and existing clients with their insurance needs. As a core member of the team, the Insurance Customer Service Representative ensures clients receive exceptional service while also contributing to business growth through proactive sales and policy management. This opportunity is ideal for individuals who thrive in a dynamic, fast-paced environment, demonstrate strong interpersonal skills, and are eager to develop a rewarding career in the insurance industry. If you are seeking a challenging and fulfilling role with ample opportunities for professional growth, consider applying for the Insurance Customer Service Representative position today.
Joining the agency as an Insurance Customer Service Representative provides candidates the chance to work alongside experienced professionals in a reputable and established organization. The role involves interacting with both new and existing clients, addressing their concerns, and providing tailored solutions to meet their insurance needs. By leveraging technology and a client-focused approach, the Insurance Customer Service Representative plays a vital role in ensuring the agency’s continued success while building meaningful relationships with customers.
Insurance Customer Service Representatives are responsible for a wide range of duties, including servicing existing policies, assisting with policy renewals, and supporting clients through every stage of the insurance process. Effective communication and multitasking skills are crucial, as the position requires balancing client interactions, administrative tasks, and collaborative teamwork. Candidates who are tech-savvy, adaptable, and committed to providing outstanding service will excel in this role.
For those pursuing a career in insurance, the Insurance Customer Service Representative position offers a comprehensive introduction to the industry, with opportunities for professional development and advancement. With a competitive compensation package, performance-based incentives, and the chance to make a positive impact on clients’ lives, this role is both rewarding and challenging. The agency is committed to fostering an inclusive, supportive, and engaging work environment, making it an excellent place to grow your career.
Located in Saraland, AL, the agency offers the unique advantage of working in a welcoming community with a strong sense of teamwork and collaboration. If you are passionate about helping others, eager to learn, and ready to take the next step in your career, apply now for the Insurance Customer Service Representative position by clicking the job application button below.
Insurance Customer Service Representative - Summary- Core role supporting agency growth through client service and policy management
- Ideal for individuals with strong communication and multitasking abilities
- Opportunities for advancement and professional development within the insurance industry
- Work in a collaborative and supportive team environment
- Provide outstanding service to existing customers, including policy maintenance and renewals
- Engage in proactive outreach to retain and grow client relationships
- Prepare and deliver insurance proposals and quotes tailored to client needs
- Achieve team and individual sales targets through effective client engagement
- Assist agency staff with research, administrative support, and follow-up tasks as needed
- Utilize technology to streamline service and sales processes
- Handle difficult client interactions with professionalism and perseverance
- Competitive base salary
- Commission structure rewarding high performance
- Potential bonuses tied to individual and team results
- Future benefits as part of ongoing employment
- Property & Casualty insurance license (or ability to obtain within 90 days of employment)
- Demonstrated care for clients and a genuine interest in their insurance needs
- Ability to multitask in a technology-driven environment
- Team-oriented mindset and ability to collaborate effectively
- Strong perseverance and resilience in challenging client situations
- Customer-focused with a passion for problem-solving
- Excellent verbal and written communication skills
- Adaptable and eager to learn new skills in the insurance field
- Proactive, organized, and detail-oriented
- Comfortable working in a fast-paced, office-based setting
- Position offers significant career growth potential within the agency
- Mentorship and training provided to ensure licensing and skill development
- Positive work culture with a focus on employee engagement and success
- Applicants are encouraged to apply by clicking the job application button to take the next step in their careers