Insurance Customer Service Representative
Location: HOPKINS, MN
Job Type: fulltime
Company: Jim Lindahl - State Farm Agency
Salary: $40000.0 - $80000.0 per year
Category: Customer Service
Job Description Apply Now
Insurance Customer Service Representative
Are you looking to build a rewarding career in the insurance industry, supporting clients and helping them make informed decisions about their coverage? As an Insurance Customer Service Representative, you will play a crucial role in delivering exceptional service and supporting organizational growth. This full-time position focuses on providing guidance and support to customers, addressing their questions, and ensuring a positive experience throughout their insurance journey.
Our team is committed to developing strong customer relationships and offering value-driven solutions. As an Insurance Customer Service Representative, you will work collaboratively with a dynamic team to foster customer loyalty and support business growth through effective communication and a client-centric approach. You will receive extensive training to help you succeed, even if you do not have previous insurance experience. This opportunity provides you with long-term career potential, competitive compensation, and a supportive workplace environment.
Located in a thriving community, this position offers the chance to build your expertise in a fast-paced setting. You will engage with clients on a daily basis, helping them navigate insurance products and services, while upholding the highest standards of professionalism and accuracy. Take the next step in your career and join a reputable organization dedicated to your personal and professional development. Apply today by clicking the job application button and become an integral part of a customer-focused team.
Insurance Customer Service Representative - Summary- Client-facing, customer service and support role within the insurance industry
- Full-time employment opportunity with growth and learning potential
- Emphasis on strong communication, relationship-building, and providing accurate information
- Includes extensive training; insurance experience is not required to apply
- Establish and maintain positive customer relationships through proactive communication
- Follow up with clients as needed to ensure satisfaction and address outstanding questions
- Deliver prompt, accurate, and friendly service to clients seeking assistance with insurance products, claims, policy changes, billing, and related matters
- Educate customers about available insurance options using a needs-based review process
- Uphold a strong work ethic and a commitment to delivering excellent results every day
- Maintain accurate and timely activity reports to support team goals
- Stay updated on product changes, licensing requirements, and technical developments through continued education
- Work collaboratively in a team environment to support overall business objectives
- Competitive base salary with performance bonuses
- PTO including personal, sick, and vacation days
- 401(k) plan with employer match
- Disability and life insurance benefits
- Health insurance stipend
- Team-building events, lunches, and opportunities for company-sponsored travel
- Bilingual skills (English/Spanish) are a plus, but not required
- Exceptional interpersonal and communication skills (verbal, written, and listening)
- Detail-oriented, well-organized, and self-motivated
- Strong problem-solving skills and proactive approach
- Commitment to customer service excellence
- Ability to learn and use computer systems effectively
- Team player who can multi-task and adapt to a dynamic environment
- Ability to obtain Property & Casualty license and Life & Health license (assistance provided)
- Willingness to stay current on industry knowledge and ongoing training requirements
- Energetic, motivated, and eager to contribute to team success
- Enthusiastic about helping others and building long-term relationships
- Excited to learn about insurance products and services
- Thrives in a fast-paced, customer-focused environment
- This position is employed by an independent contractor insurance agent and not directly by the insurance corporation
- Selected candidates must complete all applicable licensing and training requirements
- Ongoing professional development is encouraged and supported
- Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status
If you are motivated to succeed as an Insurance Customer Service Representative and see yourself in this role, apply now by clicking the job application button. Take the next step toward a rewarding and stable career in the insurance industry!