Insurance Agency Account Manager
Location: MESA, AZ
Job Type: fulltime
Company: Nadia Ahluwalia - State Farm Agency
Salary: $60000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Agency Account Manager
We are seeking a skilled Insurance Agency Account Manager to join our well-established insurance agency in Mesa, AZ. This full-time, in-office position is designed for experienced insurance professionals who thrive on building and maintaining client relationships, providing exceptional customer service, and contributing to the day-to-day operations of a high-performing insurance agency. The Insurance Agency Account Manager plays a critical role in supporting our agency's core functions, focusing on both sales and service within a trusted and professional environment.
As an Insurance Agency Account Manager, you will be responsible for servicing existing clients, processing policy changes, writing new business, and identifying cross-sell opportunities. This role is ideal for individuals who enjoy taking ownership of their work, demonstrating a high level of autonomy, and contributing to the long-term success of the agency without supervising or managing other employees. If you have a strong background in insurance—especially experience with State Farm or similar agencies—this could be the next step in your career.
Working as an Insurance Agency Account Manager in Mesa, AZ, offers the opportunity to serve a diverse client base in a vibrant and growing community. The agency provides a supportive, team-oriented atmosphere where your contributions are highly valued, and your professional development is encouraged. If you are passionate about client service, detail-oriented, and adept at both sales and account management, we invite you to apply and become an integral part of our dedicated team.
Insurance Agency Account Manager - Summary- Full-time, in-office position based in Mesa, AZ
- Focuses on both insurance sales and customer service
- Primarily responsible for servicing existing clients, writing new business, and supporting agency operations
- Does not include supervision or management of employees
- Ideal for experienced insurance professionals with State Farm or similar agency backgrounds
- Operate the day-to-day activities of the insurance agency, ensuring smooth and efficient operations
- Deliver exceptional customer service to existing policyholders and clients
- Write new business for personal lines including auto, home, life, and health insurance products
- Process policy changes, endorsements, renewals, billing inquiries, and provide comprehensive account servicing
- Identify and pursue cross-sell opportunities within the agency's existing client base
- Build and maintain long-term client relationships through proactive communication and follow-up
- Assist in retaining and growing the agency’s current book of business by reconnecting with former clients as opportunities arise
- Promptly resolve client concerns and inquiries in a professional and efficient manner
- Maintain accurate documentation and detailed records of client interactions and policy activity
- Help keep the office organized, professional, and operating efficiently each day
- Annual base salary of $60,000
- Quarterly performance bonus opportunities
- Additional earning potential based on agency and individual performance
- Consistent weekday schedule with evenings and weekends free
- Supportive, professional, and team-oriented work environment
- Opportunity for autonomy and ownership of daily responsibilities
- Current or previous experience working in a State Farm agency is strongly preferred
- 3+ years of experience in insurance sales and customer service, ideally within a State Farm or comparable agency
- Strong knowledge of insurance agency systems, products, and daily workflows
- Active Arizona Property & Casualty License (required)
- Active Arizona Life & Health License (preferred)
- Ability to work independently and efficiently with minimal supervision
- Excellent communication, relationship-building, and interpersonal skills
- Highly organized, dependable, and detail-oriented with a professional attitude
- Experienced insurance professional with prior State Farm agency expertise
- Demonstrates a proactive approach to client service and problem solving
- Thrives in a role that combines sales, customer service, and operational support
- Values autonomy, accountability, and the opportunity to make a meaningful impact
- Seeks a stable, long-term career with opportunities for professional growth
- This position is with an independent contractor State Farm agent, not State Farm Insurance Companies.
- Employees must maintain all required licensing throughout employment.
- We are an equal opportunity employer and encourage applicants from all backgrounds to apply.
If you are ready to put your insurance expertise to work in an established agency environment and are motivated by delivering high-quality client service, we encourage you to apply today by clicking the job application button. Join us as an Insurance Agency Account Manager in Mesa, AZ, and become a valued member of our professional team.