Insurance Administrative Assistant
Location: LINCOLN, NE
Job Type: parttime
Company: Drew Edmond - State Farm Agency
Salary: $50000.0 - $65000.0 per year
Category: Insurance
Job Description Apply Now
The role of Insurance Administrative Assistant serves as a critical support function within an insurance agency environment. This position is designed for professionals who are highly organized, detail-oriented, and possess a strong commitment to delivering outstanding client service. As an Insurance Administrative Assistant, you will be an integral part of a team focused on providing top-quality assistance to both clients and agents. This position offers an opportunity to gain valuable experience in the insurance sector and to grow professionally within the field.
Working as an Insurance Administrative Assistant in Lincoln, NE, you will have the chance to contribute meaningfully to a reputable insurance agency while developing your own skills and knowledge base. The agency environment fosters a collaborative and supportive workplace where each team member’s contributions are valued. If you are looking for a role that allows you to thrive in a dynamic, client-focused setting, this could be the ideal opportunity for you.
In this Insurance Administrative Assistant position, you will manage a variety of administrative tasks that are essential to the agency’s daily operations. These include interacting directly with clients, supporting agents, and ensuring that office processes run smoothly. By maintaining accurate records and providing preliminary assistance throughout the claims process, you will play a pivotal role in enhancing the client experience. Your ability to handle sensitive information with discretion, multitask efficiently, and communicate effectively will contribute to the overall success of the agency.
With a focus on continual growth and development, the agency provides opportunities for advancement and professional skill-building. Team members are encouraged to pursue additional licensing and training, which can open doors to future career opportunities in the insurance industry. The Insurance Administrative Assistant role is an excellent entry point for individuals who are motivated, eager to learn, and ready to make a positive impact. Working in Lincoln, NE, you will enjoy being part of a community-oriented workplace in a vibrant city known for its welcoming atmosphere.
Insurance Administrative Assistant - Summary- Support daily administrative operations for an insurance agency.
- Serve as the first point of contact for clients, addressing inquiries and providing information.
- Assist agents with managing client relationships, records, and communications.
- Contribute to a positive and efficient office environment in Lincoln, NE.
- Greet clients, answer phone calls, respond to emails, and handle client inquiries promptly and professionally.
- Manage schedules, coordinate appointments, and maintain office supply inventory.
- Prepare and process insurance forms, update client files, and ensure accuracy in all paperwork.
- Enter and update client information in the agency management system.
- Handle billing inquiries, process payments, and manage overdue accounts with a customer-focused approach.
- Act as a liaison between clients and agents to facilitate clear, effective communication.
- Assist with organizing marketing events, preparing promotional materials, and managing agency social media accounts.
- Provide initial support to clients during the claims process, ensuring documentation is complete and communication is clear.
- Competitive hourly base pay starting at $20 per hour.
- Opportunities for valuable hands-on experience in the insurance industry.
- Potential for advancement and professional development within the agency.
- Availability to work in-office during designated hours (1:00–5:00 p.m.).
- Willingness to obtain a Property & Casualty insurance license as required.
- Previous experience in administrative or customer service roles, ideally within insurance or financial services.
- Proficiency in Microsoft Office Suite and familiarity with agency management software.
- Strong written and verbal communication skills.
- Excellent organizational abilities with the capacity to multitask and prioritize effectively.
- Professional, friendly, and customer-centric demeanor.
- Demonstrated accuracy in data entry and document preparation.
- Ability to work independently and resolve client concerns effectively.
- Highly organized and attentive to detail.
- Proactive and adaptable in a fast-paced office setting.
- Committed to providing outstanding client service.
- Eager to learn more about the insurance industry and grow professionally.
- Capable of balancing multiple priorities while maintaining accuracy and professionalism.
- This position is with an independent contractor agent, not directly with the parent insurance company.
- Completion of applicable licensing requirements and training programs is mandatory for employment.
- Employees of independent contractor agents are not employees of the parent insurance company.
If you are motivated to succeed and see yourself thriving as an Insurance Administrative Assistant, we encourage you to submit your application today by clicking the job application button. Take the next step in your insurance career and join a supportive, growth-oriented team in Lincoln, NE!