Insurance Account Representative
Location: Goodyear, AZ
Job Type: fulltime
Company: Mickey Marrone - State Farm Agency
Salary: $35000.0 - $45000.0 per year
Category: Insurance
Job Description Apply Now
The role of Insurance Account Representative is an excellent opportunity for individuals seeking a rewarding career in the insurance industry. As a vital member of an independent insurance agency, the Insurance Account Representative plays a key role in building and maintaining customer relationships, delivering outstanding customer service, and supporting the overall success of the agency's operations. This full-time position is based in Goodyear, AZ, and requires in-office presence to serve clients effectively in a dynamic and professional environment.
As an Insurance Account Representative, you will interact directly with clients, addressing their insurance needs, handling service transactions, and providing essential support throughout the customer lifecycle. This is an ideal role for individuals who are energetic, motivated, and possess a passion for helping others. If you are a self-starter who thrives in a fast-paced setting, this position will allow you to leverage your interpersonal and organizational skills while contributing to the agency’s growth and reputation.
The Insurance Account Representative will utilize strong communication abilities to engage with customers via phone, text, email, and in person. You will be responsible for responding to inquiries, processing payments, providing policy quotes, and pivoting to offer additional insurance products as appropriate. The position demands excellent attention to detail, the ability to multitask, and a commitment to delivering a positive experience with every client interaction.
The agency offers a supportive environment, structured compensation, and opportunities for both individual and group bonuses. While this role does not include group health insurance or retirement benefits, it does provide a generous paid time off policy and comprehensive training to ensure your success. Applicants must either possess or be willing to obtain property/casualty and life/health insurance licenses within the first 90 days of employment; all associated fees are covered by the agency. This licensing requirement prepares you to fully support customers and expand your skill set within the insurance sector.
Working as an Insurance Account Representative in Goodyear, AZ, means you’ll be part of a close-knit team, serving a diverse local client base and making a meaningful impact in your community. The agency values reliability, professionalism, and a cheerful disposition in every team member. If you are looking to develop a long-term career in insurance, enjoy working collaboratively, and take pride in exceeding customer expectations, we encourage you to apply for this opportunity by clicking the application button. Take the next step toward a fulfilling career and join a respected insurance agency dedicated to exceptional service and professional growth.
Insurance Account Representative - Summary- Full-time, in-office position within a State Farm independent agent’s team
- Primary point of contact for client interactions and insurance service needs
- Supports agency operations through high-quality customer service and administrative tasks
- Opportunity for professional development and insurance licensing
- Establish and maintain positive customer relationships through prompt follow-up and ongoing communication
- Deliver timely, accurate, and friendly customer service via phone, text, email, and in person
- Handle incoming phone calls, monitor and respond to customer text messages and voicemails
- Process insurance policy payments and service transactions
- Notify customers regarding late payments or policy cancellations
- Greet clients visiting the office and ensure a welcoming atmosphere
- Provide policy quotes for new and existing customers
- Identify opportunities for cross-selling additional insurance lines, such as life and health
- Maintain a strong work ethic and commitment to daily success
- Contribute to a positive and collaborative team environment
- Competitive salary structure
- Annual group bonus and monthly individual performance bonuses
- Paid time off—3 weeks per year for vacation and sick days
- Licensing fees for property/casualty and life/health covered by the agency
- No group health insurance or retirement benefits included
- Excellent interpersonal, written, verbal, and listening skills
- Outgoing personality and professional phone presence
- Strong organizational and multitasking abilities
- Attention to detail and commitment to accuracy
- Ability to work effectively in a small team setting
- Self-motivated and reliable with a consistent work schedule
- Comfort with learning and using computer systems
- Current possession of, or willingness to obtain, property/casualty and life/health insurance licenses within 90 days of employment (agency covers all fees)
- Energetic and service-oriented professional
- Motivated to excel in a customer-facing insurance role
- Demonstrates strong communication and problem-solving skills
- Enjoys working in a fast-paced, collaborative environment
- Values accuracy, dependability, and a positive attitude
- This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies
- Employment is contingent upon successful completion of required licensing and training
- State Farm agents are independent contractors who hire their own employees; employees are not employees of State Farm
- If you are ready to pursue a fulfilling career as an Insurance Account Representative, apply today by clicking the application button and take the next step in your professional journey