Insurance Account Representative
Location: LINCOLN, NE
Job Type: parttime
Company: Drew Edmond - State Farm Agency
Salary: $20.0 - $24.0 per hour
Category: Insurance
Job Description Apply Now
Insurance Account Representative
As an Insurance Account Representative, you will play a vital role in supporting clients with their insurance needs and strengthening customer relationships for a leading State Farm Agent. This full-time opportunity is ideal for self-motivated individuals who excel in a dynamic, professional environment and are passionate about delivering outstanding service to every client. If you are seeking a career where you can make a significant impact, develop your skills, and grow within the insurance industry, this position offers a compelling path forward. Working as part of a dedicated team, you will be at the forefront of client engagement, ensuring that every interaction reflects the agent’s commitment to excellence and customer satisfaction.
Insurance Account Representatives are entrusted with providing prompt, accurate, and friendly service to clients, answering questions regarding policy details, processing changes, and guiding customers through their insurance options. The role requires a proactive approach in identifying new service opportunities, educating clients on coverage options, and facilitating the sales process. With an emphasis on value-based conversations, you will help clients make informed decisions that align with their needs and circumstances. Your efforts contribute directly to business growth and customer loyalty, making you a key contributor to the agency’s ongoing success.
As an Insurance Account Representative, you will benefit from valuable on-the-job experience, the potential for bonuses, and advancement opportunities within the agency. The position requires a Property & Casualty license (or the ability to obtain one), strong interpersonal and communication skills, and a commitment to continuous learning and professional development. The agency offers a supportive and inclusive workplace where you can thrive, develop meaningful client relationships, and further your career in the insurance sector.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Insurance Account Representative - Summary- Serve as a primary point of contact for clients seeking insurance guidance and support
- Engage in client-focused, needs-based conversations to deliver a remarkable customer experience
- Contribute to the growth and success of the agency through exceptional service and sales support
- Establish and maintain strong customer relationships, providing ongoing support and follow-up as needed
- Identify and develop new service opportunities with both existing and prospective clients
- Respond promptly and accurately to inquiries regarding insurance coverages, policy changes, claims, and billing
- Educate clients about insurance options and help them choose appropriate coverage using a needs-based review process
- Develop insurance quotes, present tailored solutions, and close sales in alignment with agency goals
- Build and maintain networking relationships to support business development efforts
- Uphold a strong work ethic and total commitment to achieving daily and long-term success
- Hourly compensation plus monthly bonus opportunities based on performance
- Valuable on-the-job experience, with mentorship and opportunities for professional growth
- Potential for career advancement within the agency
- Property & Casualty license (must be able to obtain if not currently held)
- Excellent interpersonal skills and the ability to communicate effectively in written and verbal formats
- Strong organizational, multitasking, and problem-solving abilities
- Demonstrated attention to detail and a proactive approach to completing work accurately and efficiently
- Ability to thrive in team settings and manage multiple priorities in a fast-paced environment
- Dedication to providing exceptional customer service in all client interactions
- Commitment to ongoing learning, including product knowledge, licensing updates, and continuing education
- Motivated self-starter who is results-driven and eager to contribute to agency growth
- People-oriented with a passion for helping clients protect what matters most
- Adaptable and resourceful, with a willingness to learn and take on new challenges
- Demonstrates professionalism, integrity, and a customer-first mindset
- This Insurance Account Representative role is an excellent opportunity for individuals seeking to build a long-term career in the insurance sector
- Employment is with an independent State Farm agent, not State Farm Insurance Companies
- Applicants must meet licensing and training requirements as outlined by the agency
- The agency values diversity and inclusion, providing equal opportunity to all qualified applicants
- Enjoy the benefits of working in a supportive environment that encourages personal growth and professional development
If you are ready to take the next step in your insurance career, click the job application button to apply for the Insurance Account Representative position today. Join a team dedicated to making a difference for clients and advancing your professional journey in the insurance industry.