Insurance Account Representative
Location: LINCOLN, NE
Job Type: parttime
Company: Drew Edmond - State Farm Agency
Salary: $45000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Account Representative - Summary
The Insurance Account Representative plays a critical role in providing exceptional customer service and fostering long-term client relationships in the insurance industry. This position is focused on supporting an independent insurance agency in delivering value-based solutions to clients while promoting a positive and productive work environment. As an Insurance Account Representative, you will utilize your knowledge of property, casualty, life, and health insurance products to educate customers and help them select coverage that meets their unique needs. This full-time opportunity offers a dynamic work setting and the potential for significant professional growth and advancement within the agency.
Duties & Responsibilities- Establish and maintain strong relationships with clients, proactively addressing their insurance needs and ensuring satisfaction with products and services.
- Follow up with clients as needed to provide timely and accurate information regarding policies, coverage options, and policy changes.
- Identify and develop new service opportunities with both existing and prospective clients to drive business growth.
- Deliver prompt, accurate, and friendly customer service, including responding to inquiries related to insurance availability, eligibility, policy changes, transfers, claim submissions, and billing clarifications.
- Use a customer-focused, needs-based review process to explain and educate clients about various insurance options, ensuring they have a clear understanding of their coverage.
- Develop insurance quotes, conduct sales presentations, and close new business, supporting the agency’s growth objectives.
- Build and maintain ongoing networking relationships within the community and industry to identify new business opportunities.
- Demonstrate a strong work ethic, consistently striving for excellence and success in daily responsibilities.
- Competitive base salary plus monthly commission opportunities based on performance and sales metrics.
- Potential for quarterly raises tied to production and business growth.
- Valuable hands-on experience in the insurance industry, building a foundation for a long-term career.
- Opportunities for advancement and professional development within the agency.
- Active Property & Casualty insurance license (required at time of hire).
- Ability to obtain Life and Health insurance license if not already held.
- Excellent interpersonal skills, with the ability to build rapport and communicate effectively with clients and team members.
- Strong written, verbal, and listening communication abilities.
- People-oriented approach, with a genuine commitment to customer service and satisfaction.
- Proficient organizational skills and attention to detail.
- Self-motivated and proactive in problem-solving, with the ability to manage multiple tasks simultaneously.
- Ability to work collaboratively within a team environment while also thriving independently.
- Dedication to completing work accurately and in a timely manner.
- Comfortable learning new computer functions and systems relevant to insurance sales and service.
- Commitment to staying current with product changes, licensing requirements, technical developments, and ongoing education.
- Demonstrates high energy, motivation, and a strong desire to succeed in a fast-paced, client-driven environment.
- Embraces challenges and opportunities for growth, viewing every client interaction as a chance to add value.
- Maintains a positive attitude while juggling multiple priorities, focusing on delivering results and upholding high professional standards.
- Shows pride in work and is committed to accuracy and reliability in every aspect of the role.
- Enjoys working collaboratively with colleagues and contributing to a supportive team culture.
- This Insurance Account Representative position is with an independent contractor agent for a major insurance provider, not directly with the parent insurance company.
- Selected candidates must complete all applicable licensing requirements and training programs as part of onboarding.
- Employees of independent contractor agents are not employees of the parent insurance company.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are interested in building a rewarding career as an Insurance Account Representative, take the next step and apply today by clicking the application button. Join a team dedicated to professional growth, customer service, and making a positive impact in the insurance industry.