Insurance Account Representative
Location: TORRANCE, CA
Job Type: fulltime
Company: Ron Martinez - State Farm Agency
Salary: $20.0 - $23.0 per hour
Category: Sales
Job Description Apply Now
Insurance Account Representative - Summary
The Insurance Account Representative position offers an outstanding opportunity for individuals seeking a dynamic career in the insurance industry. As an integral member of an insurance agency team, you will play a pivotal role in driving business growth, delivering exceptional customer service, and supporting clients’ insurance needs. This full-time role is ideal for energetic professionals who excel in a fast-paced environment and are passionate about cultivating lasting client relationships. Whether you are experienced in insurance or new to the field, comprehensive training and support will be provided to ensure your success. Joining this team offers excellent income potential, valuable development opportunities, and a rewarding pathway for career advancement.
Duties & Responsibilities- Establish and nurture positive customer relationships, ensuring regular follow-up and proactive communication with clients as needed.
- Identify and develop new business opportunities by engaging both existing and prospective clients, expanding service offerings, and fostering trust in the agency’s expertise.
- Deliver prompt, accurate, and friendly customer service by addressing inquiries about insurance availability, eligibility, policy coverage, changes, transfers, claim submissions, and billing clarification.
- Utilize a client-focused, needs-based review process to educate clients about available insurance options, ensuring each recommendation aligns with their unique needs and goals.
- Generate insurance quotes, deliver compelling sales presentations, and effectively close insurance sales.
- Engage in ongoing networking activities to build and maintain robust professional relationships within the community and industry.
- Maintain a strong work ethic and demonstrate a total commitment to achieving daily, weekly, and long-term success.
- Provide timely and thorough activity reports to the agency’s principal to support transparency and ongoing improvement.
- Remain current with product changes, technical advancements, licensing requirements, and relevant continuing education mandates.
- Competitive base hourly pay structure designed to reward dedication and performance.
- Opportunities to earn bonuses and commissions based on individual and team achievements.
- Paid time off, including vacation days and personal/sick days for work-life balance.
- 401(k) retirement plan for long-term financial security.
- Comprehensive training and invaluable industry experience.
- Growth potential and advancement opportunities within the agency for high-performing team members.
- Exceptional interpersonal skills, with a proven ability to build rapport and communicate effectively with diverse clients.
- Strong written, verbal, and listening communication skills.
- Demonstrated people-oriented approach and a commitment to outstanding customer service.
- Excellent organizational skills and a keen attention to detail.
- Self-motivated with a proactive attitude toward problem-solving and continuous improvement.
- Ability to learn and apply new computer functions and agency management tools efficiently.
- Pride in delivering work accurately and in a timely manner.
- Demonstrated ability to thrive in team-oriented settings and collaborate on shared objectives.
- Capacity to manage multiple tasks simultaneously and adapt to shifting priorities.
- Required to obtain a Property & Casualty license within the first 30 days of employment.
- Required to obtain a Life and Health insurance license within the first 30 days of employment.
- Commitment to ongoing professional development, including staying up-to-date with product changes, technical advancements, and compliance requirements.
- A motivated self-starter with the drive to succeed in a sales and service-oriented role.
- Adaptable and able to thrive in a fast-paced work environment.
- Customer-focused, with a genuine desire to help clients achieve their insurance and financial goals.
- Resourceful and able to independently resolve challenges while collaborating effectively with team members.
- This Insurance Account Representative position is with an independent contractor agent and not directly with a national insurance company. Employees must successfully complete all applicable licensing requirements and training programs as outlined by the agency.
- Employment in this role requires compliance with all company policies, state regulations, and industry best practices.
- This agency is an Equal Opportunity Employer and values diversity and inclusion in the workplace.
- Take the next step in your career by joining a supportive team where your contributions matter. Click the job application button today to apply for the Insurance Account Representative role and begin your journey toward professional growth and achievement.