Insurance Account Representative
Location: EAST SYRACUSE, NY
Job Type: fulltime
Company: Brenda Flagg - State Farm Agency
Salary: $40000.0 - $55000.0 per year
Category: Sales
Job Description Apply Now
Insurance Account Representative positions offer a dynamic opportunity for individuals looking to establish a rewarding career in the insurance industry. As an Insurance Account Representative, you will play a crucial role in supporting the growth and success of a reputable insurance agency. This role is ideal for motivated professionals who are passionate about delivering exceptional customer service, building client relationships, and driving sales through value-based conversations. Whether you have existing experience in the insurance sector or are seeking to enter the field, comprehensive training and support will be provided to ensure your ongoing success and professional development.
Insurance Account Representative - SummaryAs an Insurance Account Representative, you will be responsible for engaging with clients, addressing their insurance needs, and supporting them throughout their customer journey. This position is essential to fostering long-term relationships with clients, ensuring satisfaction through personalized service, and identifying new opportunities for growth. You will utilize your communication and organizational skills to manage client inquiries, develop insurance quotes, and assist in the completion of policy changes and claims. The Insurance Account Representative position is well-suited for those who thrive in a fast-paced environment and are eager to take on new challenges in the insurance industry.
Duties & Responsibilities- Establish and nurture relationships with both new and existing clients, providing ongoing support and follow-up as needed.
- Identify and pursue new service opportunities to expand the client base and enhance the agency's portfolio.
- Deliver prompt, accurate, and friendly customer service by responding to inquiries regarding insurance availability, eligibility, coverages, policy adjustments, transfers, claims, and billing questions.
- Educate clients about insurance products and options using a customer-focused, needs-based review process.
- Generate insurance quotes, conduct sales presentations, and close sales to meet and exceed agency targets.
- Develop and maintain ongoing networking relationships to support business growth and client acquisition.
- Demonstrate a strong work ethic and total commitment to achieving daily, weekly, and monthly goals.
- Provide timely and thorough activity reports to agency management.
- Stay up to date with product changes, licensing requirements, technical developments, and continuing education mandates.
- Competitive hourly compensation with the opportunity to earn monthly sales bonuses based on performance.
- Paid time off, including vacation and personal or sick days, to support work-life balance.
- Paid in-office self-study program to obtain Property & Casualty (P&C) and Personal Lines insurance licenses.
- Retirement plan options to support your long-term financial goals.
- Life insurance coverage for added peace of mind.
- Valuable experience and professional development opportunities within the agency.
- Potential for advancement and career growth within the office for high-performing team members.
- Excellent interpersonal skills, with the ability to build rapport and foster trust with a diverse client base.
- Strong written, verbal, and listening communication skills essential for effective client interactions.
- People-oriented approach and genuine dedication to delivering outstanding customer service.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Self-motivated and proactive in identifying solutions to client needs and challenges.
- Detail-oriented with a commitment to accuracy and timeliness in all work activities.
- Ability to work collaboratively within a team environment while also managing individual responsibilities.
- Competence in using computer systems for policy management, communication, and reporting purposes.
- Ability to obtain Property & Casualty and Life & Health insurance licenses as required by state regulations (support and training provided).
- Commitment to ongoing professional development, including staying current on industry trends and completing all required continuing education.
- Motivated self-starter eager to drive results and contribute to agency success.
- Adaptable and able to thrive in a fast-paced, evolving work environment.
- Committed to maintaining a positive, solutions-focused attitude.
- Demonstrates a passion for helping clients protect what matters most to them.
- Willingness to pursue licensing and professional development opportunities.
- Strong sense of accountability and pride in delivering quality work on time.
- This position is with an independent contractor agent, not with the parent insurance company. Employees of the agency must successfully complete any applicable licensing requirements and training programs as specified.
- The agency is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
- Career advancement opportunities are available for individuals who demonstrate growth and dedication.
- Those interested in the Insurance Account Representative role are encouraged to apply by clicking the job application button and submitting a resume for consideration.
If you are motivated to succeed and envision yourself excelling as an Insurance Account Representative, we encourage you to take the next step in your career. Apply today by clicking the job application button and join a team dedicated to providing exceptional service and growth opportunities in the insurance industry.