Insurance Account Manager (P&C, L&H)
Location: ROUND ROCK, TX
Job Type: fulltime
Company: Kanda Kropp - State Farm Agency
Salary: $40000.0 - $70000.0 per year
Category: Insurance
Job Description Apply Now
Are you a driven professional seeking to grow your career in the insurance industry? We are seeking a dedicated Insurance Account Manager (P&C, L&H) to join our team in Round Rock, TX. This full-time position offers the opportunity to work within an award-winning State Farm agency, focused on delivering exceptional service to our valued customers and supporting the success of our team members. As an integral part of our agency, the Insurance Account Manager (P&C, L&H) will use their expertise in insurance products to build lasting relationships and help clients find the coverage solutions that best fit their needs.
Working in Round Rock, TX, you will experience the benefits of a vibrant and growing community, making it a great place to advance your insurance career. Our agency is committed to fostering an environment where personal and professional growth is encouraged, and team members are empowered to achieve their potential.
The Insurance Account Manager (P&C, L&H) role is ideal for individuals with a background in insurance sales and a passion for helping clients protect what matters most. You will be responsible for identifying client needs, recommending appropriate insurance solutions, and delivering exceptional customer service at every interaction. If you have strong communication abilities, a customer-focused mindset, and the necessary licenses, we invite you to apply and become part of our dynamic agency team.
Insurance Account Manager (P&C, L&H) - SummaryAs an Insurance Account Manager (P&C, L&H), your primary objective will be to develop client relationships, generate new business opportunities, and provide outstanding service to our policyholders. You will play a key role in the agency's success by supporting clients with their insurance needs, managing policy changes, and ensuring a smooth customer experience from initial contact through ongoing support.
Duties & Responsibilities- Generate and cultivate leads by scheduling appointments and engaging with prospective and existing clients.
- Identify specific customer needs and recommend appropriate Property & Casualty (P&C) and Life & Health (L&H) insurance products and services.
- Establish, build, and maintain strong customer relationships through proactive communication and follow-up.
- Provide prompt, accurate, and friendly customer service—including responding to inquiries about product availability, eligibility, coverages, policy changes, claims, transfers, and billing.
- Market the agency’s insurance offerings in a professional and consultative manner.
- Support clients through the claims process by assisting with submissions and clarifying policy coverage details.
- Meet or exceed established sales goals and quotas through effective prospecting and relationship management.
- Consistently document client interactions in accordance with agency procedures.
- Competitive base salary with commission and bonus potential.
- PTO, including vacation and personal/sick days.
- Opportunities for professional growth and advancement within the agency.
- Access to valuable on-the-job experience and ongoing training programs.
- Active Property & Casualty license required.
- Life & Health insurance license required, or ability to obtain within a specified period.
- Previous experience in insurance sales or a related role is preferred.
- Bilingual English/Spanish skills are highly valued.
- Demonstrated experience meeting or exceeding sales targets is preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Strong organizational and multitasking abilities.
- Self-motivated with a proactive approach to customer engagement and problem-solving.
- Ability to relate effectively to a diverse range of customers.
- Licensed in both Property & Casualty and Life & Health insurance, or willing to obtain required credentials.
- Background in insurance sales or customer service, with a successful track record in achieving performance metrics.
- Strong communicator who can build trust and confidence with clients.
- Team player who thrives in a collaborative environment and embraces opportunities for growth.
- Bilingual abilities (English/Spanish) are an asset.
- Motivated to develop professionally and contribute to agency goals.
- This position is with an independent State Farm agent. Employees of State Farm agents are not employees of State Farm Insurance Companies.
- Employment is contingent upon completing all applicable licensing requirements and training programs successfully.
- The agency is committed to equal opportunity employment and encourages all qualified candidates to apply.
- If you are ready to take the next step in your career as an Insurance Account Manager (P&C, L&H), click the application button to submit your resume and start the process.
We are excited to meet candidates who are passionate about helping others and committed to excellence in the insurance profession. Apply today to join our growing team and make a positive impact in the lives of our clients and community.