Insurance Account Manager (Bilingual, Spanish/English) – P&C
Location: SAN BRUNO, CA
Job Type: fulltime
Company: Denise Granville - State Farm Agency
Salary: $50000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Account Manager (Bilingual, Spanish/English) – P&C position is an essential role supporting a dynamic insurance agency team. This full-time opportunity is designed for professionals who are fluent in both Spanish and English and possess a current Property & Casualty license, or are able to obtain one prior to their start date. As a key part of the agency, the Insurance Account Manager (Bilingual, Spanish/English) – P&C helps drive business growth, ensures an outstanding customer experience, and builds lasting relationships with clients. The role offers an engaging work environment and is ideal for candidates who excel in customer service, communication, and sales within the insurance industry.
Working as an Insurance Account Manager (Bilingual, Spanish/English) – P&C provides the unique opportunity to interact with a diverse client base, leveraging bilingual skills to bridge communication and deliver tailored insurance solutions. The position is perfect for energetic, self-motivated individuals who thrive in a fast-paced, goal-oriented setting. The Insurance Account Manager (Bilingual, Spanish/English) – P&C will be responsible for managing current client relationships, generating new business opportunities, and utilizing a customer-focused, needs-based approach to educate clients on a variety of insurance products and services. This role is integral to the agency’s success and offers pathways for professional development, advancement, and valuable industry experience.
Offering a comprehensive suite of benefits and opportunities for advancement, the Insurance Account Manager (Bilingual, Spanish/English) – P&C position is well-suited for proactive professionals who are detail-oriented, organized, and dedicated to delivering exceptional customer service. If you are ready to take the next step in your insurance career, apply today by clicking the job application button and become a valued member of a high-performing agency team.
Insurance Account Manager (Bilingual, Spanish/English) – P&C Summary- Utilize bilingual Spanish/English skills to meet the needs of a diverse client base
- Manage and grow insurance accounts through exceptional customer service and relationship building
- Support agency business goals with a focus on customer satisfaction, retention, and new business development
- Act as a liaison between clients and the agency for insurance inquiries, coverage changes, and claims support
- Establish and maintain strong customer relationships through proactive communication and follow-up
- Identify and develop new service opportunities with both existing and prospective clients
- Deliver prompt, accurate, and friendly customer service, including responding to client inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Educate clients on insurance options using a needs-based review process
- Create insurance quotes, present sales proposals, and close sales to meet agency targets
- Network with local professionals and community organizations to develop ongoing business relationships
- Maintain a strong work ethic and a commitment to achieving agency objectives
- Provide timely and thorough activity reports to the lead agent
- Remain current on product changes, licensing requirements, technical developments, and continuing education
- Base salary with opportunities for bonuses and commission
- Paid time off, including vacation and personal/sick days
- Health insurance coverage
- 401(k) and profit sharing options
- Opportunities for promotion and advancement within the agency
- Valuable industry experience and professional development
- Fluency in both Spanish and English is required
- Active Property & Casualty insurance license (or ability to obtain prior to start date)
- Excellent interpersonal and communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Self-motivated with a proactive approach to problem solving and customer service
- Ability to work collaboratively in a team environment and multitask effectively
- Adaptable and able to learn new computer systems and processes
- Commitment to accuracy, timeliness, and high-quality work
- A driven, energetic professional with a passion for helping others
- Previous experience in insurance, account management, or customer service is a plus
- Demonstrates integrity and reliability in all tasks
- Keen to pursue a rewarding career with growth potential in the insurance industry
- Values continuous learning, professional development, and staying current on industry trends
- This position is offered by an independent contractor agent and not directly by the insurance company
- Selected candidates must meet all applicable licensing and training requirements
- Employment is contingent upon successful completion of background checks and licensing as required by law
- State Farm agents are independent contractors who hire their own employees and are not employees of State Farm Insurance Companies
- Apply today by clicking the job application button and take the next step in your insurance career
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.