Insurance Account Manager
Location: CYPRESS, TX
Job Type: fulltime
Company: Mark Adkins - State Farm Agency
Salary: $60000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Account Manager positions are a cornerstone of the insurance industry, providing essential support and guidance to customers while helping agencies grow and excel. At Mark Adkins - State Farm Agency, we are seeking a dedicated and motivated bilingual professional to join our team. This full-time opportunity is ideal for individuals who are fluent in both Spanish and English and are passionate about delivering outstanding customer service and facilitating the insurance needs of our diverse clientele.
As an Insurance Account Manager, you will play a pivotal role in fostering client relationships, managing accounts, and supporting the growth and success of our agency. This dynamic role involves engaging in value-based conversations, identifying customer needs, and delivering solutions that align with both agency goals and client interests. The position offers comprehensive training for individuals who demonstrate the right personality, aptitude, and drive, even if you lack prior insurance industry experience. State Farm’s robust training and support infrastructure will prepare you for success, ensuring you can meet licensing requirements and develop the skills necessary for long-term career development.
Our agency values energetic professionals who thrive in a fast-paced environment and are motivated to build a rewarding career. If you are a self-starter with excellent communication skills, an ability to multitask, and a customer-first mindset, you are encouraged to apply for this Insurance Account Manager role. Working in Cypress, TX, provides a vibrant community atmosphere, offering both professional and personal growth opportunities in a supportive setting. This position is a gateway to valuable industry experience, advancement potential, and a chance to be part of a team that prioritizes both client satisfaction and employee development.
Insurance Account Manager - Summary- Serve as a primary point of contact for clients, handling inquiries and managing insurance accounts
- Develop leads, schedule appointments, and market suitable insurance products and services
- Deliver prompt, accurate, and friendly customer service to policyholders
- Contribute to agency growth by establishing and nurturing long-term customer relationships
- Receive comprehensive training and development opportunities to advance your insurance career
- Identify customer needs and recommend appropriate insurance products, including Property & Casualty and Life & Health coverages
- Develop and maintain leads through proactive outreach and follow-up communications
- Establish and sustain customer relationships by providing ongoing support and advice
- Respond to policyholder inquiries regarding coverage options, eligibility, policy changes, claims submissions, and billing clarification
- Work collaboratively with team members to achieve agency sales goals and quotas
- Maintain accurate records and ensure compliance with all relevant regulations and licensing requirements
- Demonstrate a customer-centric approach in all interactions, ensuring a positive client experience
- Base salary with additional commission and bonus opportunities
- PTO package including paid vacation and personal/sick days
- Three weeks of vacation
- 401(k) retirement plan eligibility after the first year
- Opportunities for career growth and advancement within the agency
- Weekday schedule, Monday through Friday, with set daytime hours
- Bilingual proficiency in Spanish and English is required
- Property & Casualty and Life & Health insurance licenses preferred, or willingness and ability to obtain
- Previous sales experience, especially in insurance, inside or outside sales, retail sales, or telemarketing, is preferred
- Demonstrated ability to meet sales goals and quotas is advantageous
- Excellent verbal, written, and listening communication skills
- Strong multitasking and organizational abilities
- Self-motivated with a drive for success
- Ability to relate well to customers and understand their unique needs
- Fluency in both Spanish and English for effective communication with a diverse clientele
- Adaptable and enthusiastic, with a commitment to continuous learning
- Proactive and goal-oriented, with a passion for helping others and delivering excellent customer service
- Detail-oriented, organized, and able to manage multiple tasks efficiently
- Interested in building a long-term career in the insurance industry
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must successfully complete applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- The agency is committed to equal opportunity employment and embraces diversity and inclusion in the workplace.
If you see yourself thriving in a client-focused, fast-paced environment, and are ready to take the next step in your career, apply now for the Insurance Account Manager position by clicking the job application button. Join us in delivering exceptional service and building lasting client relationships!