Insurance Account Manager
Location: GRANTS PASS, OR
Job Type: fulltime
Company: Tom Randall - State Farm Agency
Salary: $45000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Account Manager
Are you looking for a rewarding career opportunity with strong growth potential and the ability to help people protect what matters most? If you thrive in a fast-paced, dynamic work environment and enjoy building valuable relationships, the Insurance Account Manager role offers an excellent pathway for professional advancement. As an Insurance Account Manager with a State Farm Agent, you will play a central role in delivering exceptional service, supporting clients with their insurance needs, and driving business growth through meaningful customer interactions. This full-time position provides robust training, a supportive team culture, and the opportunity to make a real difference in people’s lives every day.
The Insurance Account Manager position is ideal for individuals who are motivated, self-driven, and passionate about providing excellent customer service. You do not need prior insurance experience, as comprehensive training is provided for candidates who demonstrate the right skill set and attitude. This role is structured to empower you with the tools and resources necessary to succeed, while also offering competitive compensation and a clear path for advancement within the agency.
As an Insurance Account Manager, you will engage customers in value-based conversations, educate them about insurance options, and help them navigate available products and services. Your focus will be on building lasting relationships, ensuring customer satisfaction, and supporting the agency’s mission of providing outstanding service. The position is based in a professional office environment where teamwork, integrity, and dedication to results are highly valued. If you are ready to launch your career in insurance and want to be part of a supportive team, this is the perfect opportunity for you.
Insurance Account Manager - Summary- Serve as a key point of contact for clients, handling policy questions, changes, and service requests.
- Leverage training and ongoing support to develop insurance expertise and deliver value-based solutions.
- Contribute to business growth by identifying opportunities and promoting insurance products that meet clients’ needs.
- Participate in a collaborative, client-focused team environment with emphasis on continuous learning and professional development.
- Establish and maintain strong customer relationships through proactive communication and follow-up.
- Respond promptly and accurately to client inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate clients using a needs-based review process to ensure they understand their insurance options and are adequately protected.
- Develop insurance quotes, present information clearly, and close sales that align with clients’ requirements.
- Identify and develop new service opportunities with both existing and prospective clients.
- Engage in ongoing networking to expand the customer base and strengthen community connections.
- Maintain detailed records and provide timely reports to the agent on client activity and outcomes.
- Stay current on product changes, licensing requirements, and industry developments through continuing education.
- Uphold a high work ethic and commitment to achieving daily and long-term success.
- Competitive base pay with commission opportunities to reward high performance.
- PTO (paid time off) including vacation and personal/sick days to support work-life balance.
- 401(k) retirement plan with employer match for long-term financial security.
- Access to valuable experience and training in the insurance field.
- Clear path for growth and advancement within the agency for motivated team members.
- Strong interpersonal and communication skills—both written and verbal.
- People-oriented with a professional, positive attitude.
- Excellent organizational skills and attention to detail.
- Self-motivated and proactive in problem solving.
- Ability to learn and use various computer functions efficiently.
- Team player capable of working collaboratively and independently.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Dedication to providing outstanding customer service at all times.
- Bilingual Spanish/English preferred, but not required.
- Property & Casualty license (must be able to obtain as a job requirement).
- Life and Health license (must be able to obtain as a job requirement).
- Commitment to ongoing education and staying up-to-date with industry standards.
- Energetic, driven, and eager to learn new skills in the insurance industry.
- Thrive in a fast-moving, client-focused office environment.
- Possess a strong work ethic and pride in delivering accurate, timely results.
- Demonstrate initiative and adaptability to changing client and business needs.
- Committed to building lasting relationships and supporting agency growth.
- This position is offered by a State Farm independent contractor agent, not by State Farm Insurance Companies.
- Employment is subject to successful completion of all applicable licensing requirements and training programs.
- Employees of State Farm agents are not employees of State Farm Insurance Companies. State Farm agents are independent contractors who hire their own staff.
- Equal Opportunity Employer (EEO): All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- Enjoy working in a supportive and collaborative local office environment with opportunities to grow your career.
If you are ready to take the next step in your professional journey and make a positive impact as an Insurance Account Manager, click the application button to apply today!