Insurance Account Manager
Location: AURORA, CO
Job Type: fulltime
Company: Scott Underwood - State Farm Agency
Salary: $35000.0 - $75000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Account Manager
If you are passionate about building trusted client relationships and guiding individuals and families through important insurance decisions, the Insurance Account Manager position is an exciting opportunity to grow your career in the insurance industry. As an Insurance Account Manager, you will play a crucial role in supporting clients, facilitating insurance solutions, and contributing to the overall mission of delivering outstanding client service. This full-time position offers the chance to work closely with a team dedicated to helping customers protect what matters most while fostering your own professional development and advancement within the company. Candidates who thrive in customer-facing environments and are motivated by achieving results will find this role both rewarding and impactful.
Working as an Insurance Account Manager provides the unique opportunity to engage directly with clients, understand their insurance needs, and deliver tailored recommendations. You will be empowered to build lasting relationships with policyholders, educate customers about their options, and support them in making informed decisions. By joining a reputable insurance agency, you will gain access to ongoing training, resources for professional growth, and a supportive team environment that values collaboration and continual learning. The agency is committed to fostering a culture that emphasizes integrity, service excellence, and career advancement for all team members.
As an Insurance Account Manager, you will be responsible for providing clear, concise information about a variety of insurance products and services. Your day-to-day activities will balance customer service and sales functions, allowing you to use your communication and organizational skills to their fullest. If you are someone who enjoys problem-solving, multitasking, and working in a dynamic environment, this role will offer numerous opportunities for personal and professional achievement.
Insurance Account Manager - Summary- Serve as a primary point of contact for insurance clients, handling inquiries and delivering exceptional service
- Assist with policy applications, changes, renewals, and ongoing account management
- Educate clients about insurance products, answer questions, and provide recommendations
- Maintain accurate, up-to-date records of all customer interactions
- Work within a supportive agency committed to employee growth and client satisfaction
- Respond promptly to customer inquiries and provide thorough information on insurance coverage, policies, and procedures
- Assist clients in completing insurance applications, processing policy renewals, and making changes to existing coverage
- Actively listen to clients to understand their needs and recommend appropriate insurance solutions
- Develop and maintain strong working relationships with customers, building trust and loyalty over time
- Ensure all documentation and client records are accurate, organized, and compliant with regulatory standards
- Collaborate with team members to achieve agency goals and maintain high levels of customer satisfaction
- Participate in ongoing training and professional development to stay up to date on industry trends and insurance products
- Competitive base salary with performance-based bonuses
- PTO (paid time off) for work-life balance
- Tuition reimbursement and assistance to support further education
- Access to industry-leading training and professional development programs
- Clear opportunities for career advancement within the agency
- Strong communication and interpersonal skills, both verbal and written
- Demonstrated ability to multitask and manage time effectively in a fast-paced environment
- Experience in customer service or sales preferred, but not required
- Detail-oriented approach to tasks and commitment to service excellence
- Property and Casualty Insurance license (must have or be able to obtain)
- Life and Health Insurance license (must be able to obtain)
- Customer-focused individual with a genuine desire to help others
- Sales-minded professional who enjoys achieving goals and building relationships
- Adaptable and eager to learn new skills within the insurance industry
- Team-oriented, collaborative, and able to contribute to a positive work environment
- Motivated to grow a long-term career in insurance
- The agency is dedicated to creating a supportive environment where employees can thrive and advance their careers
- Employees receive comprehensive training and mentorship
- The Insurance Account Manager role is ideal for candidates looking to develop expertise in insurance, strengthen their professional network, and make a meaningful impact in clients' lives
- Working in this position offers a rewarding pathway to future leadership or specialized roles within the insurance industry
- Applicants are encouraged to apply by clicking the job application button and taking the next step in their insurance career journey
Scott Underwood State Farm Agency is committed to helping customers protect what matters most while providing team members with opportunities for growth and career development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.