Insurance Account Manager
Location: Phoenix, AZ
Job Type: fulltime
Company: Chris McCoy - State Farm Agency
Salary: $50000.0 - $120000.0 per year
Category: Customer Service
Job Description Apply Now
Insurance Account Manager Job OverviewWe are seeking a dedicated Insurance Account Manager to join our team in Phoenix, AZ on a full-time basis. As an Insurance Account Manager, you will play a critical role in supporting business growth by engaging customers through consultative sales and delivering outstanding customer service. This position is ideal for individuals who enjoy building relationships, identifying client needs, and providing tailored insurance solutions. If you thrive in a dynamic, fast-paced environment and are looking for a promising career path in the insurance industry, this role provides an excellent opportunity to learn, grow, and advance.
Key Responsibilities- Develop new business by identifying potential leads, scheduling appointments, and actively marketing insurance products and services to customers in Phoenix, AZ.
- Establish and nurture strong customer relationships by providing timely follow-up and ongoing support to clients, ensuring their needs are met effectively.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance product availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing clarifications.
- Engage in value-based conversations that help customers understand their insurance options and make informed decisions.
- Maintain detailed records of customer interactions and transactions in compliance with company policies and industry regulations.
- Previous experience in insurance sales is preferred, especially with Property & Casualty (P&C) and Life & Health (L&H) licenses, though not required. Training is available for motivated candidates willing to obtain necessary licensure.
- Background in sales, whether as an inside or outside sales representative, retail sales associate, or telemarketer, is advantageous.
- Excellent communication skills, including written, verbal, and active listening abilities, are essential for success in this Insurance Account Manager role.
- Self-motivation, organizational skills, and the ability to multitask in a fast-paced work environment are critical attributes.
- Demonstrated ability to relate to customers and understand their needs, fostering positive client experiences throughout Phoenix, AZ.
- Willingness and ability to obtain a Property & Casualty license and a Life & Health license as required by the role and state regulations.
- Competitive base salary with additional commission and bonus opportunities.
- Paid time off, including vacation and personal/sick days, to support work-life balance.
- Valuable hands-on experience in the insurance sector, providing a strong foundation for professional development.
- Opportunities for career growth and advancement within the organization for high-performing team members.
Phoenix, AZ offers a vibrant community and dynamic economic environment, making it a great place to build a rewarding career in insurance sales and customer service. As an Insurance Account Manager in Phoenix, you will have the chance to work with a diverse client base and develop your skills in a thriving metropolitan area.
We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.