Inside Sales Representative
Location: Fenton, MI
Job Type: fulltime
Company: Goosehead Insurance
Salary: $3333.0 - $45000.0 per year
Category: Insurance
Job Description Apply Now
Join a forward-thinking team at Puente Insurance Agency DBA Goosehead Insurance as an Inside Sales Representative. This full-time role is ideal for a motivated individual who thrives in a dynamic sales environment and is passionate about delivering an outstanding customer experience. As an Inside Sales Representative, you will play a vital role in supporting sales operations, fostering client relationships, and contributing to the overall growth of the organization. This opportunity allows you to utilize your previous insurance experience to drive business success while developing your skills and advancing your career in the insurance industry.
Our organization leverages advanced technology to provide clients with tailored insurance solutions from a wide network of top-rated providers. Our commitment to exceptional service has resulted in industry-leading client loyalty. As an Inside Sales Representative, you will be an integral part of a high-performing team dedicated to delivering customized coverage options and maintaining strong relationships with new and existing customers.
Based in Fenton, MI, this full-time position offers the chance to work in a thriving community known for its welcoming atmosphere and strong business presence. You will have the support of a collaborative team and access to ongoing professional development opportunities, all within an inclusive environment that values diversity and innovation.
Inside Sales Representative - Summary- Support sales activities by responding to client inquiries and assisting with administrative tasks
- Leverage technology and CRM systems to manage accounts and sales data accurately
- Serve as a knowledgeable resource to clients by providing product information and solution guidance
- Contribute to a positive team culture that promotes learning and growth
- Assist the sales team in lead generation and account management through proactive outreach and follow-up
- Respond promptly to incoming inquiries via multiple channels, ensuring clients receive timely and accurate information
- Provide detailed product explanations, clarify benefits, and help clients understand insurance coverage and pricing
- Maintain precise records of customer interactions and sales activities using Salesforce or similar CRM software
- Prepare sales quotations, proposals, presentations, and related documentation as requested
- Collaborate with the sales team to identify opportunities for upselling and cross-selling insurance products
- Monitor and report on key sales performance metrics, supporting data-driven decision-making
- Participate in regular sales meetings, ongoing training sessions, and team-building initiatives
- Handle order processing tasks, including order entry, confirmations, and follow-up communications
- Conduct market research to uncover potential leads and monitor industry trends
- Provide comprehensive administrative support, including scheduling and calendar management
- Competitive base salary with performance-based bonus opportunities
- Comprehensive benefits package, including health insurance and paid time off
- Opportunities for professional development and career advancement within the organization
- Supportive, collaborative, and inclusive work environment
- Previous insurance experience is required for consideration
- High school diploma or equivalent is essential; an associate or bachelor's degree in business, marketing, or a related field is a plus
- Prior experience in sales, customer service, or administrative support is preferred
- Strong verbal and written communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software such as Salesforce
- Excellent organizational skills with rigorous attention to detail
- Ability to work both independently and collaboratively within a team structure
- Demonstrated problem-solving skills and a commitment to customer-centric service
- Positive and adaptable attitude with a strong willingness to learn and contribute
- Driven, detail-oriented, and passionate about sales and client service
- Confident communicator who enjoys engaging with clients and colleagues alike
- Proactive in managing multiple tasks and meeting deadlines in a fast-paced environment
- Open to continuous learning and professional growth
- Eager to build a long-term career in the insurance industry
- This Inside Sales Representative position is based in Fenton, MI, offering the advantage of working in a vibrant and supportive local business community
- Puedes Insurance Agency DBA Goosehead Insurance is committed to equal opportunity employment and values diversity in the workplace
- Applicants are encouraged to apply by clicking the job application button to take the next step in their career journey
- We celebrate diversity and are dedicated to creating an inclusive environment for all employees
Puedes Insurance Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you are ready to leverage your insurance experience and join an organization dedicated to excellence, apply today by clicking the job application button. We look forward to learning more about how you can contribute to our growing team as an Inside Sales Representative.