Infrastructure Engineer
Location: New York, NY
Job Type: Contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
The Infrastructure Engineer role presents an exciting opportunity for IT professionals seeking to advance their careers within a dynamic, high-paced corporate banking environment. As an Infrastructure Engineer, you will play a critical part in supporting and maintaining essential infrastructure services, focusing on Microsoft Exchange (hybrid), server management, and business-as-usual (BAU) production support. This position is designed for individuals who thrive in collaborative team settings, possess excellent technical troubleshooting skills, and are adept at navigating both on-premises and cloud-based systems.
As an Infrastructure Engineer, you will work closely with cross-functional teams in various locations, including both US and UK counterparts, to ensure the seamless operation of core infrastructure components. You will be responsible for supporting backup systems, managing server environments, and providing ongoing technical support for production issues. The role requires a strong foundation in Microsoft Exchange, Citrix, VMware, and storage solutions, coupled with fundamental networking knowledge. Experience with Cisco Meraki and other hybrid cloud technologies is a distinct advantage and will help you excel in this position.
Working as an Infrastructure Engineer allows you to participate in critical infrastructure transitions, collaborate with a small but highly skilled group of IT professionals, and play a part in supporting international business functions. The position includes responsibilities that extend to data center operations and may involve participation in rotating shift schedules to ensure 24/7 support coverage for mission-critical systems. Success in this role requires effective communication skills, the ability to work with both technical and non-technical stakeholders, and comfort operating in a hybrid IT environment that spans multiple geographic regions.
The Infrastructure Engineer role offers a competitive compensation package and comprehensive benefits, including medical, dental, vision, and life insurance. You will also have the opportunity to join an organization with decades of industry experience and a commitment to employee development and success. As part of a recognized leader in staffing and IT solutions, you can expect to receive ongoing support and be part of a team that values your contributions.
Infrastructure Engineer - Summary- Key player in corporate banking infrastructure support and server engineering
- Focus on hybrid Microsoft Exchange, Citrix, VMware, and storage solutions
- Support for both on-premises and cloud-based IT environments
- Collaborative work with US and UK teams
- Engagement in BAU support and production issue resolution
- Provide BAU production support for all core infrastructure systems
- Administer, troubleshoot, and optimize hybrid Microsoft Exchange environments (on-premise and Azure)
- Support server engineering tasks and routine infrastructure maintenance
- Manage backup systems and ensure data protection best practices
- Collaborate with team members in the US and UK to support international infrastructure operations
- Respond promptly to production issues and undertake root cause analysis
- Participate in infrastructure transitions and support data center operations as needed
- Contribute to continuous improvement of IT processes and documentation
- Competitive compensation package aligned with industry standards
- Comprehensive benefits, including medical, dental, vision, and life insurance
- Employee Stock Ownership Program
- Access to dedicated engagement management and career support
- Opportunity to work for a well-established and award-winning organization
- Minimum 5 years of experience in infrastructure support and server engineering
- Expertise in Microsoft Exchange (hybrid), Citrix, VMware, and storage solutions
- Basic networking proficiency; familiarity with Cisco Meraki is a plus
- Strong communication skills for interaction with technical teams and business users
- Demonstrated ability to work in hybrid environments supporting on-premises and cloud solutions
- Proven track record of collaboration in cross-regional teams
- Analytical problem-solver with hands-on experience in enterprise IT environments
- Detail-oriented and capable of handling complex infrastructure challenges
- Flexible and adaptable to changing business and technical requirements
- Team player who values communication and continuous learning
- Comfortable working on rotating schedules and supporting multiple locations
- Position offers exposure to both US and UK infrastructure teams, providing a unique opportunity for international collaboration
- Work is based in a major metropolitan area, offering access to top resources and professional networks
- Reputable employer with a long-standing tradition of industry excellence and employee focus
- Role may involve participation in on-call rotations and occasional travel to data centers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are seeking your next challenge as an Infrastructure Engineer and want to make an impact with a leading organization, click the apply button to submit your application today!