Infrastructure Engineer
Location: New York, NY
Job Type: Contract
Company: IDR
Category: Network Engineering
Job Description Apply Now
The Infrastructure Engineer role offers a unique opportunity for professionals seeking to advance their careers in enterprise IT environments, particularly within the financial services sector. As an Infrastructure Engineer, you will play a critical part in supporting and optimizing essential infrastructure services, ensuring high levels of system reliability and performance. This position focuses on managing business-as-usual (BAU) support, server engineering tasks, and hybrid Microsoft Exchange systems, making it ideal for candidates with a solid foundation in infrastructure support and server technologies.
In this full-time Infrastructure Engineer position, you will join a small, agile team responsible for the administration, maintenance, and enhancement of core IT infrastructure. You will work closely with both US and UK teams, contributing to seamless operations across multiple regions and supporting infrastructure transitions. This environment provides excellent opportunities for professional growth, collaboration, and exposure to a broad array of technologies, including on-premise and cloud-based systems. Additionally, you will have the chance to participate in rotating shift schedules and support data center operations, enhancing your experience in a dynamic, mission-critical setting.
As an Infrastructure Engineer, your expertise with Microsoft Exchange, Citrix, VMware, and storage solutions will be invaluable in maintaining and improving the organization's IT landscape. Your ability to communicate effectively with both technical and non-technical stakeholders, adapt to hybrid work environments, and perform under pressure will ensure the ongoing success and stability of infrastructure services. The role also provides access to a comprehensive benefits package, employee ownership opportunities, and a supportive management team dedicated to your success.
Infrastructure Engineer - Summary- Key role in supporting, managing, and optimizing core IT infrastructure services.
- Focus on server engineering, Microsoft Exchange (hybrid), and production support tasks.
- Opportunity to work with US and UK technical teams in a collaborative, cross-regional environment.
- Participation in data center operations and rotating on-call schedules.
- Exposure to both on-premise and cloud-based technologies within a corporate banking framework.
- Provide BAU support for infrastructure, ensuring system uptime and performance.
- Administer and maintain Microsoft Exchange environments (hybrid: on-premise and Azure).
- Support server engineering initiatives, including installation, configuration, and troubleshooting.
- Assist with backup processes and ensure data integrity across platforms.
- Collaborate with US and UK teams to facilitate infrastructure transitions and knowledge sharing.
- Respond promptly to production issues and resolve incidents efficiently.
- Participate in rotating shift schedules and support data center operations as needed.
- Engage in continuous improvement activities, identifying and implementing process enhancements.
- Competitive compensation package commensurate with experience.
- Comprehensive benefits including medical, dental, vision, and life insurance.
- Employee Stock Ownership Program, providing a vested interest in the company's success.
- Access to an award-winning company recognized for client and talent satisfaction.
- Minimum of 5 years of experience in infrastructure support and server engineering.
- Proven hands-on experience with Microsoft Exchange (hybrid), Citrix, VMware, and storage solutions.
- Basic networking knowledge; familiarity with Meraki is considered a plus.
- Strong communication skills, with the ability to work with technical teams and non-technical business users.
- Comfortable working in environments integrating on-prem and cloud technologies.
- Ability to effectively collaborate with teams across different geographical regions.
- Technically adept and detail-oriented, with a proactive approach to problem-solving.
- Thrives in dynamic, fast-paced settings and can manage multiple tasks efficiently.
- Adaptable and open to learning new technologies and methodologies.
- Strong team player with excellent interpersonal skills.
- Demonstrates a commitment to maintaining high standards of IT service delivery.
- The organization is a recognized leader in the staffing industry, with a long history of success and employee-focused programs.
- Supportive management and an engagement manager dedicated to your professional growth.
- Work in a region known for its vibrant business community and diverse opportunities.
- Apply now by clicking the job application button to take the next step in your Infrastructure Engineer career!
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.