HVAC Maintenance Technician
Location: Albany, OR
Job Type: Full-Time
Company: HireAligned
Salary: $20-25/hr
Category: General
Job Description Apply Now
The HVAC Maintenance Technician role is a vital position at Advantage Heating & Air, focused on delivering high-quality service to customers through routine maintenance, system tune-ups, and inspections. As an HVAC Maintenance Technician, you will be responsible for ensuring the efficiency, safety, and reliability of residential HVAC systems, including furnaces, heat pumps, air conditioners, and ductless systems. This full-time opportunity offers a chance to be the face of the company for recurring customers and play a key role in maintaining customer satisfaction and system performance.
As an HVAC Maintenance Technician, you will conduct seasonal maintenance, complete tune-ups for VIP membership customers, and perform detailed inspections to identify any potential issues before they escalate. Your expertise will help prevent system breakdowns, extend equipment lifespan, and create opportunities for repairs or upgrades. Communicating findings to customers in a clear and professional manner is essential, as is documenting all work accurately using our field service management platform.
Working as an HVAC Maintenance Technician at Advantage Heating & Air means you are dedicated to providing an exceptional customer experience. You will educate homeowners on their system’s condition and maintenance needs, reinforce the benefits of membership programs, and help build long-term relationships that enhance customer retention and referrals. Real-time communication with dispatch and accurate job tracking ensures efficient operations and timely service delivery.
In addition to technical duties, the HVAC Maintenance Technician will support our VIP membership program by performing scheduled maintenance visits, identifying membership status, and assisting with renewals through value-driven conversations. Attention to detail, adherence to process checklists, and the ability to work independently are crucial traits for success in this role. A valid driver’s license and a clean driving record are required for this position.
Advantage Heating & Air is committed to fostering a positive and inclusive work environment. Our team values professionalism, strong communication, and a solutions-focused approach to every task. The HVAC Maintenance Technician position is an excellent opportunity for individuals with HVAC experience or those seeking to grow their expertise in a customer-facing, supportive, and growth-oriented environment.
Located in Salem, OR, our company offers the unique benefit of working in a vibrant community with access to a variety of resources and amenities. We provide a competitive compensation structure that includes hourly pay during the training period, followed by performance-based incentives. Join us and take the next step in your HVAC career by applying now for the HVAC Maintenance Technician position at Advantage Heating & Air.
HVAC Maintenance Technician - Summary- Full-time position focused on preventative maintenance, inspections, and customer education for residential HVAC systems.
- Supports VIP membership program by performing scheduled maintenance and educating customers on program benefits.
- Represents the company as a professional, customer-focused technician, building lasting relationships.
- Opportunities for career growth and skills development within the HVAC industry.
- Perform seasonal maintenance on HVAC systems, including furnaces, heat pumps, AC, and ductless units.
- Complete VIP membership tune-ups in accordance with company standards and checklists.
- Inspect, clean, and test system components for safe and efficient operation.
- Replace filters, clean coils, check electrical components, and verify performance.
- Identify wear-and-tear, safety concerns, and potential failure points during inspections.
- Document findings with notes and photos using field service software.
- Communicate recommended repairs or upgrades to customers in a respectful, informative manner.
- Coordinate with dispatch regarding job status, availability, and scheduling updates.
- Track time, materials, and job completion accurately for payroll and reporting.
- Support membership renewals and identify expiring or lapsed memberships.
- Hourly pay during initial training period (typically 60 days), transitioning to performance-based compensation.
- Opportunities for advancement and additional incentives based on performance.
- Work within a supportive, inclusive team environment.
- Previous HVAC experience preferred (maintenance or service background).
- Strong attention to detail and adherence to established processes and checklists.
- Excellent communication and customer service skills.
- Comfortable using tablets and field software (ServiceTitan experience is a plus).
- Ability to work independently, manage time, and juggle multiple tasks efficiently.
- Valid driver’s license and clean driving record required.
- Technically skilled in HVAC maintenance and troubleshooting.
- Customer-focused with a friendly, informative approach.
- Motivated to deliver high-quality work and create a positive experience for customers.
- Organized and diligent in documenting work and communicating with team members.
- Adaptable and eager to learn new skills or processes.
- Working as an HVAC Maintenance Technician at Advantage Heating & Air offers a rewarding opportunity to make a difference in customer satisfaction and system reliability.
- Success in this role is measured by consistent, efficient service, accurate documentation, customer retention, and identification of opportunities for additional service or upgrades.
- Ready to take the next step in your HVAC career? Click the application button to apply for the HVAC Maintenance Technician position at Advantage Heating & Air today!