Hospitality Supervisor
Location: Rancho Mirage, CA
Job Type: Full Time
Company: Core Linen Services
Job Description Apply Now
The Hospitality Supervisor plays a pivotal role in ensuring the smooth operation and efficiency of the hospitality department. This position is responsible for overseeing daily production activities, maintaining a safe work environment, and ensuring that customer orders are fulfilled and delivered accurately and efficiently. The Hospitality Supervisor is expected to balance both supervisory duties and production responsibilities, making this a dynamic and integral role within the hospitality team. This is a full-time opportunity designed for professionals seeking to contribute to a high-functioning and customer-focused environment.
Hospitality Supervisor - SummaryAs a Hospitality Supervisor, you will be responsible for coordinating all aspects of departmental operations, including scheduling, staff supervision, productivity tracking, and direct communication with customers. Your leadership will drive departmental efficiencies, ensure compliance with safety standards, and support the overall mission of providing outstanding hospitality services. By fostering a collaborative and motivated team environment, you will help deliver exceptional service to customers and contribute to the organization’s reputation for excellence.
Duties & Responsibilities- Prepare detailed work schedules for production employees within the assigned department to ensure adequate coverage and efficient workflow.
- Assign daily tasks to staff and monitor their progress to maintain high productivity and service standards.
- Ensure that productivity records are accurately posted and maintained to support continuous improvement and accountability.
- Provide counseling, coaching, and corrective action to team members as needed, fostering professional growth and maintaining a positive work environment.
- Monitor, report, and record daily fill rates to assess performance and identify areas for improvement.
- Participate in production work alongside team members, demonstrating a hands-on leadership approach.
- Promptly inform the manager of any issues or challenges related to operations, especially those affecting laundry services or customer satisfaction.
- Communicate clearly and professionally with customers, both verbally and in writing, to address inquiries, resolve issues, and ensure a positive experience.
- Competitive salary based on experience and qualifications
- Comprehensive benefits package may include health insurance, paid time off, and retirement plan options
- Opportunities for professional growth and advancement within the hospitality sector
- Supportive team environment with a focus on safety and employee well-being
- Demonstrated ability to lead and supervise a team effectively in a fast-paced environment
- Strong command of the English language, both written and verbal, to facilitate clear communication with staff and customers
- Proven problem-solving skills, with the ability to identify issues, propose solutions, and implement corrective actions
- Decision-making capabilities related to production, distribution, and scheduling operations
- Exhibits initiative, a sense of urgency, responsibility, flexibility, and leadership qualities
- Proficiency with Windows-based office software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience in hospitality, production, or a similar supervisory role
- Detail-oriented with strong organizational skills to manage multiple tasks and priorities
- Ability to maintain composure under pressure and adapt to changing demands
- Exceptional interpersonal skills to build rapport with team members and customers
- Proactive and resourceful, with a commitment to continuous improvement
- The Hospitality Supervisor position offers a chance to work within a collaborative and supportive team environment focused on delivering quality service and operational excellence.
- The role supports career advancement opportunities for those interested in expanding their skills and responsibilities in the hospitality industry.
- Working in this area provides the benefit of being part of a vibrant community with access to a range of amenities and business resources.
- Applicants are encouraged to apply by clicking the job application button to take the next step in their hospitality career.
The company is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status in accordance with applicable law.