Front of House Manager (FOH Manager)
Location: Lancaster, PA
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 60k/year - 75k/year
Category: Zip Recruiter Cross-Posting Hashtag
Job Description Apply Now
The Front of House Manager (FOH Manager) plays a critical role in driving hospitality excellence and operational success in a bustling, full-service restaurant environment. As the frontline leader, the FOH Manager is responsible for creating an inviting and memorable guest experience while overseeing all aspects of front-of-house operations. This position requires a candidate with a robust background in corporate restaurant management, proven leadership abilities, and a deep commitment to upholding the highest standards of service and safety. Working in a fast-paced setting, the FOH Manager will collaborate with both staff and management to ensure smooth day-to-day operations and support the broader mission of delivering outstanding dining experiences.
As the FOH Manager, you will supervise a diverse team including servers, hosts, bartenders, and support staff, ensuring each team member is equipped with the training and resources necessary to excel. You will be expected to foster a collaborative work environment, drive performance, and instill a culture of continuous improvement. This role demands a leader who is proactive, detail-oriented, and adaptable to the evolving needs of a high-volume restaurant. The ideal candidate will thrive in a dynamic atmosphere, demonstrating resilience and professionalism at all times. The FOH Manager will partner closely with kitchen and back-of-house leadership to coordinate service, address challenges, and maintain seamless communication across all departments.
Your daily responsibilities will encompass overseeing guest satisfaction, managing staffing levels, enforcing brand and safety standards, handling guest feedback, and supporting administrative functions such as inventory management and reporting. Your ability to mentor and develop staff, resolve conflicts, and model exceptional customer service will be vital in achieving operational targets and advancing team performance. This position offers an exciting opportunity to make a meaningful impact within a respected restaurant group, contributing to both short-term successes and long-term growth.
Located in Lancaster, PA, this role gives you the chance to work in a vibrant community recognized for its hospitality industry and friendly atmosphere. The Front of House Manager (FOH Manager) position is a full-time opportunity designed for a passionate professional eager to further their career in restaurant management. If you are ready to take on a leadership role where your skills, dedication, and vision will be valued and developed, we encourage you to apply today by clicking the job application button.
Front of House Manager (FOH Manager) - Summary- Lead all front-of-house operations in a high-volume, full-service restaurant environment
- Champion guest satisfaction and team development
- Ensure adherence to brand, operational, and safety standards
- Collaborate with back-of-house management to maintain seamless operations
- Based in the vibrant hospitality community of Lancaster, PA
- Full-time position
- Supervise and manage daily front-of-house activities ensuring a consistent and exceptional guest experience
- Train, mentor, and develop servers, hosts, bartenders, and support staff
- Enforce brand standards, operational procedures, and health and safety regulations
- Maintain an active floor presence and provide hands-on leadership during service hours
- Work collaboratively with kitchen and back-of-house managers to resolve operational issues efficiently
- Adjust labor and staffing levels in alignment with business volume and budget requirements
- Professionally handle guest feedback and resolve complaints promptly
- Assist in inventory control, ordering supplies, and completing weekly administrative tasks
- Support ongoing staff training, performance management, and team-building initiatives
- Competitive compensation structure (details provided during interview process)
- Potential eligibility for performance-based incentives and development opportunities
- Benefits may include health, dental, and vision insurance, paid time off, and additional company-specific perks
- Opportunities for career growth within a respected restaurant group
- Minimum of 3 years of front-of-house management experience in a corporate, high-volume, full-service restaurant
- Proven record of achieving high guest service standards and effective team leadership
- Strong understanding of restaurant operations, scheduling, and cost control principles
- Excellent communication, interpersonal, and problem-solving skills
- ServSafe and/or state/local food handler certification preferred
- Availability to work flexible shifts, including evenings, weekends, and holidays
- Self-motivated leader with hands-on management style
- Experienced in mentoring and developing front-of-house staff
- Adaptable to the fast-paced demands of a busy restaurant
- Detail-oriented and proactive in identifying and resolving issues
- Committed to delivering exceptional guest service and team results
- Possesses a passion for hospitality and continuous learning
- Position based in Lancaster, PA, renowned for its welcoming community and thriving hospitality industry
- Full-time employment with opportunities for advancement and professional development
- Employer is committed to equal employment opportunity (EEO) and workplace inclusivity
If you are ready to advance your career as a Front of House Manager (FOH Manager) and make a meaningful impact on our guest experience and team culture, click the job application button to apply now!