Front Desk Receptionist
Location: Rosedale, NY
Job Type: fulltime
Company: Anthony Petrozzella - State Farm Agency
Salary: $38000.0 - $60000.0 per year
Category: Customer Service
Job Description Apply Now
The role of Front Desk Receptionist is a pivotal position within any professional office environment, serving as the first point of contact for visitors, clients, and employees. As a Front Desk Receptionist, you will play an essential part in supporting daily office operations and ensuring a welcoming and efficient workplace. This position offers an excellent opportunity for individuals seeking a dynamic administrative support career, with the chance to develop skills in customer service, office management, and communication. If you are detail-oriented, have a passion for helping others, and thrive in a fast-paced environment, this position may be ideal for you.
As a Front Desk Receptionist, your primary responsibilities will include managing incoming calls, greeting visitors, scheduling appointments, and performing a variety of clerical tasks. The ability to communicate clearly and professionally is critical, as you will interact with clients, team members, and external partners on a daily basis. In addition, you will be expected to handle sensitive information and maintain confidentiality at all times. Your organizational and multitasking abilities will be key to maintaining smooth office operations and delivering top-tier client service.
Our office fosters a culture of professionalism, inclusivity, and growth. We provide training opportunities for those who are new to the insurance or administrative field, making this an excellent entry point for candidates eager to learn and advance. While previous insurance experience is not required, candidates with relevant certifications or bilingual skills may find additional opportunities for growth. If you are ready to bring your strong work ethic and enthusiasm to our team, we encourage you to apply for the Front Desk Receptionist role today by clicking the application button.
Front Desk Receptionist - SummaryThe Front Desk Receptionist serves as the primary liaison between clients and the office, managing all front-desk activities and supporting administrative operations. This role involves a diverse range of duties, from greeting and assisting visitors to coordinating communication within the office. The position is designed for individuals who are organized, personable, and capable of handling multiple tasks efficiently. Working as a Front Desk Receptionist provides a unique opportunity to learn the core functions of office administration while developing customer service skills in a supportive environment.
Duties & Responsibilities- Serve as the first point of contact for clients, visitors, and team members, ensuring a welcoming and professional atmosphere.
- Answer and route incoming phone calls, provide information, and take accurate messages as needed.
- Schedule and confirm appointments for clients and staff, maintaining up-to-date calendars and appointment records.
- Process incoming and outgoing mail, including billing correspondence and important documents.
- Maintain and update client contact information in office databases, ensuring accuracy and privacy.
- Prepare and send proof of insurance or other documentation upon client request.
- Distribute brochures and informational materials to clients and visitors.
- Organize and file paperwork to keep office records orderly and accessible.
- Utilize office software for word processing, spreadsheets, and presentations as needed.
- Support additional administrative tasks and special projects as assigned by management.
- Competitive base salary commensurate with experience and qualifications.
- PTO (Paid Time Off) for personal time and vacation to support work-life balance.
- Health and dental insurance available following an initial employment period.
- Partial company-paid health insurance coverage or stipend options.
- Retirement plan with company match available after one year of service, subject to open enrollment periods.
- Bilingual proficiency in English and Spanish is preferred to better serve a diverse clientele.
- Relevant licenses such as Series 6 & 63 or a life insurance license are considered a plus but not required.
- Demonstrated dependability and a track record of excellent customer service are essential.
- Outstanding written, verbal, and listening communication skills are required.
- Ability to work a full day without personal distractions, except in emergencies.
- Reliable transportation to and from the workplace is necessary.
- Successful background check required, with a clean criminal record.
- Willingness and ability to obtain Property and Casualty, and Life and Health licenses, if not already held.
- Personable and friendly, able to make a positive first impression on visitors and callers.
- Efficient multitasker with strong organizational skills and attention to detail.
- Adaptable and eager to learn new tasks, office systems, and industry best practices.
- Comfortable using a range of office software and technology platforms.
- Values integrity, professionalism, and confidentiality in all aspects of work.
- Proactive in identifying needs and offering solutions to improve office workflows.
- This is a position with an independent contractor agent, not a direct role with the parent insurance company.
- All employees must complete applicable licensing requirements and training programs as needed.
- Employment is contingent upon successful completion of background checks and any applicable certifications.
- Equal Opportunity Employer: Applications are encouraged from individuals of all backgrounds and experience levels.
- Working in this office provides opportunities for growth, skill development, and career advancement in a supportive environment.
- Take the next step in your administrative career—apply for the Front Desk Receptionist position today by clicking the application button!
This position is with an independent contractor agent, not with the parent insurance company. Employees of agents must complete any required licensing and training. Agents are independent contractors who hire their own employees. Employees are not employees of the parent company.
We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.