Front Desk Receptionist
Location: Swarthmore, PA
Job Type: fulltime
Company: Bob Scittina - State Farm Agency
Salary: $45000.0 - $50000.0 per year
Category: Administrative
Job Description Apply Now
The Front Desk Receptionist plays a vital role in ensuring the smooth and efficient operation of the office environment at an insurance agency. As the first point of contact for clients and visitors, the Front Desk Receptionist is responsible for delivering outstanding customer service, managing administrative tasks, and supporting daily office functions. This position is ideal for individuals seeking a dynamic administrative career in an insurance office, even if they are new to the industry. The agency is committed to providing comprehensive training for the right candidate, making this an excellent opportunity to develop valuable skills and advance your career in the insurance sector.
Working as a Front Desk Receptionist in an insurance agency offers a unique chance to be part of a professional team that values dedication, communication, and exceptional service. The agency is focused on fostering an inclusive and welcoming work environment that encourages personal growth and professional development. The role is open to candidates with diverse backgrounds, as previous insurance experience is not required. Instead, strong organizational, communication, and interpersonal skills are highly valued, along with a willingness to learn and a proactive approach to problem-solving.
As a Front Desk Receptionist, you will be involved in a wide range of office support and customer service activities. You will interact with policyholders, prospective clients, and team members daily, ensuring all interactions are handled with professionalism and care. The position requires a dependable individual who can manage multiple tasks efficiently while maintaining attention to detail and a positive attitude. The agency operates with integrity and prioritizes compliance with all regulatory and ethical standards, providing a supportive environment where employees can thrive and build rewarding careers.
Located in a community-oriented setting, the agency offers a welcoming atmosphere where employees are encouraged to contribute ideas and collaborate with colleagues. The Front Desk Receptionist is an essential member of the team, contributing to the office's reputation for excellent customer service and operational excellence. If you are motivated to deliver high-quality service, enjoy working in a fast-paced environment, and are looking for an opportunity to grow within an established insurance agency, this role may be the perfect fit for you. Take the next step in your professional journey by applying today using the job application button, and join a team that values your commitment and ambition.
Front Desk Receptionist - Summary- Serve as the first point of contact for clients, visitors, and team members in an insurance agency office.
- Perform a variety of administrative and office support activities to ensure smooth office operations.
- Receive comprehensive on-the-job training, making this role suitable for those new to the insurance industry.
- Contribute to a positive and professional office environment that values strong communication and customer service skills.
- Field incoming telephone calls promptly and direct them to the appropriate staff members.
- Greet and assist visitors, ensuring a welcoming and professional office atmosphere.
- Perform word processing, create spreadsheets and presentations, and manage electronic and physical filing systems.
- Schedule and confirm appointments for clients and team members.
- Manage incoming and outgoing mail, including billings and promotional materials.
- Update and maintain accurate policyholder contact information.
- Print, fax, or send proof of insurance documents to customers as needed.
- Dispense brochures and informational materials to clients and prospective customers.
- Support additional office functions as assigned by management.
- Competitive base pay structure.
- Attractive bonus potential for top performers.
- Retirement plan available after the first year of employment.
- Paid time off for personal needs and holidays.
- Health allowance offered after the first year.
- Valuable on-the-job experience in the insurance industry.
- Opportunities for career advancement and professional growth within the agency.
- Proven dependability and a strong track record of delivering excellent customer service.
- Exceptional communication skills, including written, verbal, and active listening abilities.
- Ability to work a full scheduled shift without personal distractions.
- Reliable transportation to and from the office.
- Clean criminal background; candidates must pass a background check.
- Willingness and ability to obtain a Property and Casualty insurance license.
- Willingness and ability to obtain a Life and Health insurance license.
- Demonstrates a proactive, service-oriented approach to office tasks and client interactions.
- Thrives in a team environment and is eager to learn new skills relevant to the insurance industry.
- Possesses excellent organizational and time-management skills, with meticulous attention to detail.
- Embraces technology and is comfortable working with various software applications and office systems.
- Adapts well to changing priorities and is capable of handling multiple responsibilities simultaneously.
- This position offers a supportive and inclusive office culture that values diversity and equal opportunity for all applicants.
- All hiring decisions are made in accordance with EEOC guidelines and company policies to ensure fairness and compliance.
- If you are motivated to succeed and envision yourself thriving in this role, please apply now by clicking the job application button to begin the process.